It is important to deal with people with respect for their abilities, personal space. But communication can also be used in the wrong way for example sarcasm, gossip. It must always be correct communication with the correct and factually truths, for it to be received and understood. After all we would expect no less ourselves. Just talking to your team on a daily basically makes all the difference, the team feel wanted and needed.
The first verbalisation is the first step to successfully resolving an issue. Admitting to someone else that you want to be helped is a terrific, bold and courageous step. The therapist gaining the client’s initial trust is vital. The therapist needs to be friendly, professional, empathetic and reassuring. The therapist should not be drawn in to having that all-important Initial consultation over the phone; it is important that the therapist sees the client’s body language in response to their questions.
For this reason, it is best to make sure each call received is handled with excellence. I am going to share a few key ideas to remember when it comes to phone etiquette: 1. Answering the phone call: When answering the telephone at work, it is important to use a professional greeting. Don't act like customers have to call you. Thank them for calling.
The first step in this process is to set a communication goal for the employees to be able to understand the changes that will occur. The goal is to communicate to each employee the new customer management plan and ensure that they understand the changes; this will help the employees adjust to the new customer management plan without resistance. There are a few different types of communication channels that can be used to communicate these new changes. The different communication styles are verbal, non-verbal, and written communication, such as e-mails or memos. In this case, I believe that using verbal and written communication will be the most effective way to communicate new changes.
Often in the real world situations like this, the patients presents exactly the same, however it is a rare treat to already know how they had been acting prior to collapsing and the exact medications they are taking. With or without this information, the content and priority of data collection and interventions remains basically the same. Key Immediate Assessments and Prioritization In my experience I have learned that when a patient is in respiratory distress, you must be selective about which questions to you use up time asking and. You must also perform the assessments that can be performed more completely in an alert patient since with respiratory distress as patient will quickly become fatigued leading to extreme difficulty speaking or even loss of consciousness. First off, the basic yet crucial vital signs including oxygen saturation, heart rate, blood pressure, temperature, respiratory rate must be obtained as well as a bedside glucose
UNIT CU2942 PROMOTE PROFESSIONAL DEVELOPMENT Understand principles of professional development 1.1 – Explain the importance of continually improving knowledge and practice Within my professional role as a Health and Social Care Trainer, I have a responsibility to engage in continual professional development. I must continually improve my knowledge so I have the skills to pass on to our social care workers and other staff members. I need to know what I am aiming for and what I need to do to meet my objectives. I need to be a positive role model to all staff members. Working in the Health and Social Care industry I think the most important thing is the service users and our health and social care workers and their happiness.
* 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked. It also enables us to work effectively with each other. * 2.1/2.2/2.3/2.4 Reading care plans is always a good start when establishing the individual’s communication needs and preferences, if the service user is new to your home then either ask the previous carers or the service users friends and family as they are likely to know and can pass this information to you, this also enables you to put this information in your own care plans for the individual. If the service user is not new to the home but you are, ask other staff how they communicate with them. When promoting effective communication you should ensure that you have all the information on how the individual prefers to communicate, and to be very aware of the environment, ensure there are no distractions, for you or the service user.
1.2 Explain how communication affects relationships in the work setting:- Effective communication is a two-way process. When working in a care communication is a key, you need to be able to communicate with a wide range of people like stated in 1.1. I stated about my working relationship with Mr B this has help build a positive relationship with Mr B. Communication can be Verbal, telephone, written notes, email alerts, text messages Communication is very important in the work as affective communication will help the lives of the s/u we look after for appointments if we did not communicate this then we would not fill are duty of care. 2.1 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals:- Communication can be difficult, especially when you are in a situation
Communication Opinion Lanita Poindexter HCS/320 June 22, 2014 Cecelia Sawyer Communication is a part of our everyday lives. When a person recognizes the importance of communication he or she gains a better understanding of themselves as well as others. Communication is one of the key aspects in a relationship, the workplace, and school environment. Communication is not only important but without it human life would be non-existent. A person has to be able to communicate on a personal level both verbally and non-verbally.
To add to the clear vision, I really think that the vision not only needs to be clear, but common. If a majority of followers do not agree or feel that said plan is right for them, then either nothing will get done or change will happen and there will be widespread unrest. A good physical therapist establishes a clear and common vision with the patient by asking questions and figuring out short and long term goals for the patient’s rehabilitation. • “Sharing/communicating that vision so that others will follow willingly.” Being able to communicate with others, especially with those who are following you, is one of the most important facets of being a leader. If a leader can’t speak to their people and explain what it is that they want to happen or what they want to do to help the people, they really can’t be much of a leader.