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Training and Development HRM/531 Monday, September 1, 2014 Cathy McCullough Training and development are essential in the growth and productivity of any company and individual employees. “Training is one of the most important and reliable human resource techniques to enhance organizational and employee productivity” (Bhatti & Kaur, 2010, p. 656). At Clapton Commercial Construction Company, training and development is a priority for all employees, from the lower level to the highest. “The training should influence the transfer of learning and skills from the training situation to the effectives of applying it to the job situation” (Cascio, 2012, p. 316). A training development plan is needed, as it will fill the organizational gap
Business Communications COM/285 Business Communications Business communications play a vital role for any company. The employees of A-American Self Storage have been taught that it is necessary to effectively communicate as a means of achieving success. Appropriately responding to any form of communication is essential in maintaining a professional atmosphere. At A-American Storage, we utilize three forms of communication on a daily basis which are answering customer calls, responding to customer and company emails, and using faxes. The most important type of communication is responding to potential and current customers.
People are a business most valuable asset and keeping them satisfied, motivated, developed and retained is necessary if a company is to remain profitable (humanresources.about.com, n.d.). HR department plays a vital role in companies; helping them master the challenging competitive environment and the demand for highly qualified employees. Their primary roles are locating, screening, recruiting, hiring, and training high quality individuals who will become constructive members of the organization. They must be professional at all time handling different situations and people; skillfully communicating the firms’ policies, procedures, and goals: other responsibilities include perform job
M. (2008). Stakeholder analysis tool (Harvard Business School Exercise No. 808– 161). Retrieved from https://cb.hbsp.harvard.edu/cb/web/pl/product.seam?c=20331266&i=20417624&cs= Golovatchev, J., Budde, O., & Kellmereit, D. (2010). Technology and innovation radars: Effective instruments for the development of a sustainable innovation strategy and successful product launches.
As part of his vision for the business, he focused on re-allocating resources and activities for key positions. He wanted for the employees to concentrate in activities that could transmit advantages that the company could offer to their customers by working and growing together. One of the key positions is the Account Manager; they were responsible to build relationships with software developers and vendors but also to work very close with customers and helping and encouraging them to create value together. Li is a promising account manager and even though he’s been in the company for a short period, his performance on creating relationships with top management had been so far very productive. He has recently been working very hard on a project to help software developers to help them run their business but overtime this project has become more and more complex.
Many offices have employees participate in conference calls using technology such as Skype or various other VOIP services to communicate with satellite offices or international clients. Because of the rapid pace in which technology is advancing, it is also necessary to keep upgrading your skills to meet those demands and stay competitive in your position. In Contrast to a specific set of skills is a broader knowledge or certain set of “soft skills” which are also paramount. Interpersonal skills are vastly important because they are what create a good first impression when applying for a job. A favorable first impression and interview will “make it or break it” for many people in this competitive job market.
27 Oct. 2010. <http://www.whitehouse.gov/administration/eop/cea/Health-Care-Reform-and-Small-Businesses/>. "What Health Care Reform Means for Small Business | Business Pundit." Business Pundit: Your Daily Dose of Smart Business Opinion. Businesspundit.com, 24 Mar.