Com 285: Trends In Business Communication

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Trends in Business Communication Matthew Tirone COM/285 June 20, 2011 Dominic de Lacy Trends in Business Communication Having good communication skills is essential for being successful at work. There is verbal, written, and electronic communication, you will be asked to read, listen, ask questions, and work with others in teams. In the workplace you are required to communicate with your coworkers, supervisors, customers, suppliers, and many others. So building your communication skills is essential in the business world. Business communication plays a big role in your day-to-day activities at work and will help you manage your daily work activities. There are many new trends that make communicating fast and easy, bringing with…show more content…
Technology and communication go hand and hand these days. Technology provides instant communication at your finger tips. Using technology can keep you in touch with people across the globe and make it seem like they are sitting right beside you, it is fast and saves time and money. Working in the business world you need to know how to use technology like; the web, e-mails, word processing, PowerPoint and many others. Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed. Teamwork also brings into play diversity, working in teams is being able to communicate and work with others of different backgrounds. Another business trend that is big in the workplace is ethical concerns. Treating employees fairly, showing concern of the environment, treating the community with respect and telling the truth are all ethical concerns that play a big part in business trends and are probably one of the most important…show more content…
Electronic communication can be over the phone, or a message, or you can have an impersonal or personal written message. Depending on your audience you will need to decide what message type you will need to use to address
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