A good leader should lead by asking questions, listening, and facilitating constructive communication to build trust and respect. Team Building & Motivation - Train, Coach and provide effective feedback. Inspire others by example and guidance. A leader should encourage team work and cultivate a good work culture within the team, thereby creating the right working
The role of the team leader is to motivate people to effective and hard work to the highest standards by promoting positive teamwork and by acknowledging their efforts. A Team leader should be able to recognise and understand that the team is build by people of different values and personalities; help people achieve work related and personal goals and bring out what's the best in them. Very often A team leader acts as a link between line staff and senior management of the organisation. In my workplace both team leaders are the link between the team and senior administration manager and director manager of Women’s' Services. We are informed about all changes that affects our directorate on a timely manner, we are up to date with any innovation and changes brought to the Trust.
A business / organizational manager is someone who is responsible for an area or department of works, it is their responsibility to ensure that the department / area runs smoothly and efficiently. Managers should monitor productivity and delegate tasks evenly within their team. It is important for managers to have a clear understanding of each individual employee’s role and the operations of their team. 1.1.2. How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work?
It is very important for the work to be planned out in advance to ensure success. Planning equates to creating expectations for performances and goals for the teams and the individuals to make sure they achieve their organizational objectives. It is also very important to get the employees involved in this planning process because will help them to understand the goals of the company. It also helps the employees understand what is expected of them to get doe for the company, also they will see and learn why it needs to be done and how well. Monitoring performances of employees needs to be done on a constant and continuous basis.
Training Standards and training are very important for the employees to maintain as these are the two things that are essential to ensure that the service is maintained at the necessary level to keep the customers happy. The main aim and goal of customer service is customer satisfaction. Customer satisfaction is a term generally used to measure a customer's perception of a company's products and services. How to set up a customer service programme? 1.
Knowing that each role is contributing towards the achievement of team goals encourages team members to play their part and take responsibility for their work. Understanding how the team operates increases the sense of belonging to a team and a belief that the whole team is moving in the same direction. Have Authority to Coordinate Activities with team mates It is important that team mates have the authority to coordinate their activities with team mates. This helps ensure that obstacles can be effectively dealt
Unit 154 outcome 5.1 5.2 5.3 The role of stakeholders in coaching and mentoring is crucial for managers to see the value and understand the importance of developing individuals, teams and the overall organisation. The primary relationship in any coaching or mentoring scheme is between the coach/mentor and the individual, but this may not be the only important relationship. Other key stakeholders such as the people representing the organisation’s interests, in most cases an HR and/or learning and development practitioner, and the individual’s manager. All of these parties are interested in improving the individual’s performance and therefore their contribution to the organisation. Most facilitated mentoring programmes have a formal process which defines each step and audits the ongoing success of the program.
This program will provide the employees a number of professional development opportunities to build skills, strengthen our core values, remove barriers and enhance trust among the leadership group and our employee base. This program will appeal to the employee’s intrinsic and extrinsic motivators. As we see with Douglas McGregor’s “Theory Y” proposition, employees like work, are creative, seek responsibility, will exercise self-direction and self-control if they are committed to the objectives. Introducing an employee leadership
Are you interested in becoming a team leader or need to find one for your organization? Read on to learn more about what a team leader is and the various roles and responsibilities that comes with this position. Team Leader A team leader is someone who provides direction, instructions and guidance to a group of individuals, who can also be known as a team, for the purpose of achieving a certain goal. An effective leader will know her team members strengths, weaknesses and motivations. Team Roles Team leaders serve various roles in an organization.
Personal Reflection Assessment Managing my work priorities and professional development requires me to act as a good role model who has the traits of an effective leader; ensure that my work goals and plans reflect the organization’s goals and plans; meet my job responsibilities; measure and maintain my personal performance; priorities work; use technology to organize and manage my work; maintain a work/life balance; meet required competency standards; determine my developmental needs; take advantage of learning opportunities; gather feedback from others about my personal performance and use it to improve my competence; use networks to increase my knowledge, gain new skills and develop relationships, and to ensure that I acquired new skills to maintain my competitive edge. What makes a good role model and how would I ensure that I acted as a role model for employees I supervise? Effective role models possess desirable characteristics that make them easy to look up to. They inspire others to make changes and strive toward new goals. Characteristics that a role model possesses includes high moral values, confidence, who is hardworking, respectful, has an optimistic outlook on life and can find creative solutions to their problems in the workplace.