Every movement they make is recorded and taken note of by the employees. This can cause the worker to become paranoid with what is going on around them. Having the fear that they might be doing something wrong can cause their productivity at work to decrease. Surveillance technology systems are mechanisms, which can identify, monitor and track movements and data (Development of Surveillance, 1999). This essay will argue that workers should worry about new information and surveillance technologies within their workforce simply because they have a right to their privacy, especially at their workplace.
UNIVERSITY OF PHOENIX | Case Study: Captain Edith Strong | | | Matthew Kramer | 8/8/2014 | | People in today’s workplace no matter where that is need to feel appreciated and wanted. This is no different in a police force where the work its self is highly strenuous and time consuming. If employees are not made to feel like they are appreciated or doing a good job then morale and work effort will suffer as a result. In a philosophical approach Captain Strong needs to get the pulse of the department if you will. Meaning she needs to find out what the problems are and their root and find a way to be able to at least come to a happy medium with everyone on the issues.
Assignment 2: Joe Salatino, President of Great Northern American Case Study Strayer University Leadership and Organizational Behavior BUS 520 1. Discuss why Joe’s employees need to understand the importance of how people form perceptions and make attributions. Knowing how people form perceptions is critical to anyone in a sales role, especially those in a telemarketing environment like Great Northern American (GNA). Salesmen at GNA don’t get the benefit (positive or negative) of a visual first impression with a client. Their first impression comes in the form of a voice and a message.
These spokespersons will receive an effective brief earlier to beginning their transferal. Giving the public and private sectors, a brief explanation of what went wrong and the steps necessary to contain the situation will help to maintain calm and control of panic. Not everyone is going to want to lend a helping hand, therefore the organization must utilize the volunteers that they have. The most common challenge that the company faces is language obstacles. The corporation should make arrangements so that they have an interpreter for all the main languages, so the message can be delivered to
Do We Need to Understand Business Etiquette? Introduction Business Etiquette is concerned with the way one carries out his or her business linking other businesses and their customers while being respectful and considerate to them always. Customers depend upon the business person or dealer for proficiency and information, therefore a dealer needs to be of great assistance by acting in great decency and be reliable. Civility and politeness is important in a business situation whether you are talking on phone or dealing with a client and members of staff on word of mouth.Etiquette includes serving your customers without keeping them waiting. The places of work in America has different kinds of employees or workers who originate from different cultures and that is why it is important that everyone gets to be well acquainted with each culture so as to get rid of misunderstanding by ensuring fruitful communication.
Project 1: Write a personal reflection that explains how you would go about managing your work priorities and professional development. In today’s world where consumerism is a fad, hectic schedules and busy lifestyle, everything comes in an instant, fast changing technology, family and work balance thus the list goes on… every employee has a very challenging role to keep up with the basics, that is to be a good role model without compromising integrity and credibility. Work ethics become an issue not just personally but globally if you read the news. Scandal is quite became fad in corporations leading to resigning their most powerful post. Thus, posing a very big challenge to us workers/employee how to maintain and remains a good role model.
They can push individuals to behave in some of the most unusual ways, and it is precisely this reason why organizations have tried diligently to curb the level of emotion that is displayed at the workplace. However, there are a large number of positives that can be associated through the display of emotions in the workplace. These positives include individuals tending to behave in a more normalized way and also thinking and executing tasks more efficiently. The problem that most workplace management teams have is in finding the right balance between the levels of emotions that their respective employees show within their company and how
I want to help people, but I don’t want to deal with angry, difficult customers over the phone any longer. T-Mobile has the most unrealistic goals that they want their employees to achieve for stats. It is unbelievable what they want you to handle while taking a phone call. T-Mobile wants their employees to be able to answer, verify an account with all the security measures, probe into the customer issues, show immediate concern for their
The main of hiring people worldwide is to diversify products and inputs. As any multinational company Microsoft had to face market problems for their products and its labour force. They had the necessity to attract customers to sell the products and they also had to retain their customers to be stable in the market. Following the same concept they had risk in losing their potential employees with high qualification. This created a complex environment in where the organization had a necessity to Attract, Retain, and Reward and motivate a special group of people with compensation given.
They all need to have a more different attitude towards their workforce while trying to complete their goals and challenges toward fulfilling the company’s vision and purposes. The advantage out here is that the employees are already committed and loyal to the company therefore, if we study the company well enough, we can say that the company has amazing long standing rules and procedures, the people are punctual, they have a very calm workplace, and they are focused on making high-quality products price as reasonably as possible. But what the actual problem is, is that the company were losing employees because of their tight management control, and they prioritize systems and rules over the employee’s creativity. Therefore, what the company could do is, allow the workers to work in a more relaxed environment so that they can be as creative as possible. They could also recruit creative talent to help bring in new ideas to the team and strengthen the product development team.