The cost of completely re-staffing new employees would be tremendous. Although there may need to be some tweaking in the way that the management staff is allowed to run their respective departments, I feel that they have a solid base of pride working for Tanglewood. With the right training I feel it is beneficial for the company to develop the core talent that they have and fill in the gaps with new hires. Hire Yourself or Outsource Once again I feel that Tanglewood should stay “in house” when it comes to who is going to do the hiring. The first reason I say this is because that is what the managers and assistant managers are getting paid to do.
It also enables current workers to learn to be self sufficient and to think like managers. By developing talent within the current organization you are showing your employees that you value their service and believe they are the best fit for the job. Because most employees will already have an understanding of what the culture of the company is supposed to be it will be easier to develop the sought after KSA’s. Hire Yourself or Outsource This is a tricky question, but in my opinion it makes sense to keep the recruiting and selection process entirely in-house because of the unique requirements for employees in this organization. Because this company’s goal is to maintain a strong culture across all stores it makes sense to continue to hire yourself so that you can be looking for the unique traits and KSA’s that will best integrate with the company and uphold the unique culture.
The Mangers are aware of the image that Tanglewood is trying to portray so this does not need to be left in the hands of a third party. External or Internal Hiring Tanglewood has allowed each department manager to formulate distinct methods for running their departments in coordination with the employees they supervise. They make strong efforts as a company to involve employees in the decision process when possible. They involve all their employees in all areas of the business to make sure they are informed of everything going on. They want their employees to think like managers therefore internal Hiring would be the easiest and most productive since the employees are already being trained in that mindset.
Week 1 Case Assignment-Tanglewood Stores Tanglewood sees their employees as assets to the company’s financial success. They believe that a good core workforce is essential so they do not want cheap labor, high turnover, or temporary workers. In this day and age, this type of philosophy is key in a company’s growth and success. As Tanglewood is in the process of aggressively expanding from its 243 stores, staffing issues will require a lot of fore thought before deciding on the most effective way to proceed. First step of recommendations to properly start staffing for the expansion is: Staffing Levels Acquire or Develop Talent.
Entry level positions such as cashiers, custodial, and warehouse could be acquired externally as long as the candidates are qualified for the positions. However managerial positions should be developed within the company because the workers are more likely more familiar and comfortable with the company’s cultures and norms. Of course there are exceptions and variable but I think this would be the preferred guideline to be followed by all stores. Tanglewood would definitely benefit from hiring as a company. I don’t think the company needs the aide of outsourcing their hiring because that would require a third party to come in and hire workers for a company where they don’t know exactly what they want in a potential candidate, where as a hiring manager for a store knows what characteristics to look for that would best match the store’s culture.
2. Hire Yourself or Outsource -Bringing in outside consultants may be a good strategy for certain companies but in my opinion it would not be a good fit for Tanglewood. Tanglewood has a very personal and organic feel that comes from the people involved in the day-to-day operations and that is something that can’t be generated artificially. 3. External or Internal Hiring -Other than basic or entry level positions, Tanglewood should hire internally.
With job advancement, employees will have a goal to work towards knowing they can move up within the organization. With Tanglewood’s culture is best to develop talent rather than acquire new talent to fill the leadership roles. In order to stay consistent and get the best results, this new process should become Tanglewood’s Lead System to use now and in the future. In order to make sure the new HR strategy will work, only core employees will be recruited from a national organization. By using a national organization they can try to seek out candidates that fit Tanglewood’s organization and be able to ask probing questions to see if the candidate will be a good fit, because this is what sets you apart from your competitors.
This would also give Dalman more time to focus on the company and things he needs to do to ensure the company can move on to the next level. Self-manages work teams are independent individuals that can who can self-regulate their behavior and work task without being told to do so. Dalman and Lei need to determine short term goals that will lead to long term achievements. This will help them when attempting to incorporate a self-managed team into their company. First this should start with the managers and then it could blossom and eventually lead to both the managers and supervisors to become more self-managed.
Demands for success and everyday bottle necks are easily overcome because the team is working together with a common goal and sense of urgency to do the right thing. As new employees are hired the same knowledge and trust must be built and followed up on routinely. In retail, this culture is built on customer expectations and many ideas created within the company. Each of these is connected to financial goals and performance. Employee happiness at
I believe focusing on Core Workforce is the best decision for their culture and values also. Hire or Retain Because there is so much talent within the organization Tanglewood should try to retain their employees. Tanglewood should focus on retaining their employees improving their skills rather than hiring external candidates. Hiring external candidates could effect the culture of Tanglewood, their employees do well