The legal forced cooperation is a direct way for an organisation to cooperate with its employees. If Tesco wanted to directly go ahead to cooperate with their employees then they will have to look at the employer and employee’s contract and agreements to come to a term. As being a market leading organisation Tesco have many employees working for them who are based on different contracts. The reason being is because Tesco usually focus on suiting their employee’s needs and so keeping them satisfied is one of their main goals. For this reason the turnover rate for Tesco is really good as not many staff gets fired or leaves the organisation.
Human Resources The Human resources can improve the H&M’s performance in many ways. There are two main processes which are looked at when managing human resources. • Recruitment: H&M must manage this carefully to make sure that they get the right staff for the job, looking at all their CV’s in detail and asking the acceptable questions in interviews is very important and, as a result, will help the organisation run efficiently, have a better performance and provide customers better service. • Staff welfare: This is also very important and H&M manages this by looking after staff and making sure they are all treated equally and that no one is discriminated for whatever reason. Having an environment where everyone is treated fairly will result in employees of H&M feel more valued, happy and more willing to give a better service.
With that being said it becomes important to set values that everyone will work by. This will help when new employees are added to the team and will also help ensure that the behaviors within the organization are acceptable and beneficial to the overall outcome of the business. The culture should be determined right from the start so the right employees are hired. It becomes important to make sure there is a way of identifying the people that truly allow the company to be successful and not just hire the superstar, not everyone will fit in to all of the different type of organizational cultures. Determining which type of culture to work in will help tremendously when trying to find an ideal business to work for.
They must organize each department in the company as well as create time lines for projects, evaluate job plans, and make changes that are needed to improve the company. Also noted by (Williams, 2012,2010)when it comes to running a successful business they must supervise each employee making sure that the employees are completing each assignment in a timely manner. When an employee feels that they can trust their manager they perform at their best. Managers assign job tasks, create schedules, and provide positive feedback to their employees. Instead of just assigning task they must also earn the respect of their employees.
Communication, behavior, and appearance are three are the crucial factors that make a great professional employee, as these are characteristics that can contribute to a company in its goals to be profitable. Most businesses, no matter the industry, sets certain guidelines to which its employees are expected to adhere to, these rules are usually explained in the employee handbook. Professionalism is essentially, the knowledge that an individual conveys about a certain field. At work, professionalism refers to a person doing his or her job with sincerity, and maintaining professional etiquette and ethics in the workplace. Companies specify which behaviors are acceptable, and which are not, when they first start the hiring process for a new employee.
To be successful in college, a career, and in life, it is important to market ourselves. According to Macpherson (2006) this means selling our skills, our accreditation, and our professional value to our current or future employers (p.26). From my experience, we must be self- motivated, which shows we are taking responsibility and doing whatever it takes to get the job done without being told to do so. Employers are looking for people with passion and self-improvement skills. Having the ability to speak clearly and persuasively is a skill.
The purpose of the standardized interviewing was to make the hiring process more objective in choosing the best person for the job. At the manager level, Harrah’s wanted managers who have “a visceral understanding of who the people are in this business, relate to the management and employees at all levels, and be good
Behaviors Your Employee Needs to Know According to Dahlke (2007) an ideal customer service representative chooses to be courteous, respectful, considerate, and helpful to others. They also choose to be responsible for their comments to others. This is very important when working in customer service. People can be unpredictable and they’re not always the nicest, but when that is the case, a customer service rep has to remain in control of their thoughts and emotions. At all times they need to be responsible for what comes out of their mouths when in the company of other people.
The boss will ensure all employee have the information, resources, and support they will need to do the work. A good boss provides employees with suggestions and feedback to improve their work performance. Whether it is a job well done, or constructive criticism, a good boss will strive to support and motivate the employees in their present position. This motivates employees to take a proactive approach to self-development, and growth within the business. There needs to be an open line of communication.
They know when to stop meddling with things un-necessarily. They give their people freedom to do their work and genuinely care about helping their employees succeed; they don't just act different to get something out of their workers and go back to business as usual after getting what they want. A good manager is knowledgeable and is keen to learn. Being obsessed about self-improvement is the road to becoming a better manager. Learning from mistakes and understanding not only the team dynamic but what is happening within the company can help the manger to motivate and encourage a team.