Assignment 301 Principles of Communication in Adult Social Care Settings.

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Assignment 301 Principles of communication in adult social care settings. A1. Identify four different reasons why people communicate. 1. To give help and advice. 2. To express our feelings. 3. To pacify or calm someone. 4. To give instructions, to understand each other. A2. Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practioners. 1.Effective communication is key to building relationships in an adult social care setting. It assures the client is happy and feels safe and secure when working with thecare worker. It builds up trust and ensures the service user is provided with the best care. 2.Effective communication is vital between colleagues. It is essential to pass on important information regarding appointments, illness, medication changes and broken equipment for example as if information is not passed on it can cause mistakes, accidents and missed appointments etc and cause stress and mistrust between both colleagues and service users. A3. Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is this method? Read Care and Support Plans and the needs assessment. Very effective if all information is correct and up to date, otherwise it would be ineffective. A needs assessment should be up to date and inform on the needs of the individual service user. It should also inform on any barriers of communication. Support/Care workers should always in accordance with policies and procedures read this and all other relevant information including
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