Effective communication is important as it ensures that information is clear and accurate. This reduces the possibility of mistakes being made and making sure the appropriate care service is taken place, it is important to work as a team and keep that communication flowing. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. It is important to observe an individuals reaction when communicating so you can feed back off there expressions in there face and understand them a lot more in what they want or what they are trying to achieve. 2.1 Find out an individuals communication and language needs, wishes and preferences.
Assignment 201 Principles of communication in adult social care settings Unit 301 Task A Identify four different reasons why people communicate. 1Expresing and sharing ideas,needs and wishes. 2.Obtaining and receiving information. 3.Forming relationships. Two – way communication is required to form relationships and establish the boundaries .
*To build a good relationship between the clients and carers. 2. Explain how effective communication can affect relationships in an adult social care setting between: • Colleagues and other professionals Good communication between colleagues and other health care professionals ensures that a clients needs are being met consistently and the correct care is being given at all times. • Individuals using the service and their carers Good communication between carers and their clients is vital so that a carer can always give the client what they want and need to live as comfortably as possible day to day and so that any problems can be resolved quickly and without any discomfort to the client. It also builds trust between the carers and the clients.
To gain clear guidance and knowledge of those who you are supporting Aii - Effective communication is very important in order to pass clear and direct information between service users, support workers and other practitioners. When sharing information between professionals it is essential that the details are accurate as to reduce the amount of mistakes made. When supporting people it is good practise to use effective forms of communication so that the professional relationship is strengthened, this allows both service users and support workers to trust one another; it may also allow the support worker to be an advocate for the service user. This responsibility requires effective communication in order to have the service users’ everyday personal needs and also health care concerns identified and met. Aiii – Method | How effective is this method?
Principles of communication in adult social care settings. Task A Ai) Four different reasons why people communicate are: 1. To receive and obtain information 2. Form relationships with each other 3. Express needs and wants 4.
TC201.1 Understand why communication is important in an adult social care setting. 1.1 Identify different reasons why people communicate. Communication is crucial for developing positive relationships with the residents and their familys. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message.
Assignment 301 Ai. Four reasons why people communicate could be: to reassure someone, to relay information, to express a feeling or to encourage somebody. Aii. There are many ways in which effective communication can affect relationships in an adult social care setting between the individuals using the service and the care workers. If an individual using the service expresses there needs clearly and accurately it can help build up a better understanding between them and the care worker as they can attend to the individuals needs easier.
DIP TC 1.2 Explain how effective communication affects all aspects of your work. Effective communication is vital for the care assistant. The service user and the carer need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the carer to speak clearly and to use phrases and sentences the service user can understand. This involves the carer to communicate openly and clearly with other members of staff, manager and other professions to make sure that the best possible care is provided .
If communication is not effective, it can affect again residents-we can do harm to them, it can affect their health and well-being. Communication with staff is essential for passing information from one person to another. Information can be passed from carer worker to carer worker via verbal communication or written documents from care plans and daily reports, to fire books. Written communication has to be effective as it provides an on-going picture of a certain person, situation. Effective communication between staff is essential for care to be professional.
The Service Provider must be committed to continuous improvement utilising the Quality Assessment Framework. The Service Provider must see complaints as a positive feedback tool where service users and carers are encouraged and empowered to use the complaints procedure. The Service Provider must keep a complete record of all complaints made. At a reasonable request, the Service Provider must supply the Supporting People team with a copy of records and responses relating to complaints and compliments made in relation to the Support Services. Staffing The service provider must operate a recruitment and selection policy that aims to eliminate discrimination in recruitment processes.