Verizon Is Creating a Culture That Focuses on Shareholder Value

549 Words3 Pages
Verizon Is Creating a Culture That Focuses on Shareholder Value Business Management Ivy Tech Nicholle Kvocka 1. Using the competing values framework as a point of reference, how would you describe Verizon's current organizational culture? Provide examples to support your conclusions. I feel that Verizon offers all four organizational cultures. They offer flexibility and freedom to act as a representative of the company. External focus would be in regards to the 4G as well as the software. Hierarchy comes in with having stability and control in regards to how the employee performance and education is assessed. Internal focus and integration is having stakeholders and business partners defining the education, behaviors, and the target focus. This allows Verizon to set up different education platforms to ensure that the employees are properly equipped to deal with all customer service issues. 2. What type of culture is desired by CEO Lowell McAdam to meet his goals? Discuss. Culture is a balancing act between many elements of a company and requires careful execution at each level. This is especially true for entrepreneurial companies, like Verizon, where what's going on is the developing of a business as well as a culture. Corporate culture must be led, fed, cuddled, and constantly monitored like a newborn. CEO McAdams is happy with his business and its growth. He created a culture to where people grow through training, camaraderie, treating others with respect, and promotes open communication. 3. Which of the 11 ways to change an organizational culture has Verizon used to create its current culture? Provide examples to support your conclusions. * Deciding the direction in which you want the company to go. Some examples would be using NHT Scorecards, performance analysis, specific training methods, and drive to provide the training and

More about Verizon Is Creating a Culture That Focuses on Shareholder Value

Open Document