Explain how own role can impact on the dynamics of two way communication with individuals with sensory loss Be prepared to repeat what you say ? orally, in writing, [ or using multiple formats - to communicate with the person. Offer assistance in understanding written instructions and in completing forms or documents. Provide extra time for decision-making. Be patient, flexible,
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
Coaching Skills – INFO NOTES (7) Authored by Steve Trivett - Building Rapport Practice is needed because it requires you to mirror facial movements, tone of voice, pace of speech, language used and your active listening demeanor. MISMATCHING is a way of bringing a conversation to a close. Matching works just as well in group situations. You find that the person talking will look at you more than other people when you in rapport. This enables you to gain attention and have your contribution listened to.
If the service user has a hearing impairment they need to see my face clearly to lip read. But remember not to sit to close and not to invade their personal space. I should make sure my body language is appropriate. I need to be sure that my communication is being understood. The most straight forward way is to ask the service user to over what we have just communicated about.
The talker-listener card (TLC) was created to be used as foldable third person who purpose is to keep us honest and remain on target without losing focus. The goals of talker-listener card is to remind each person to take turns listening and talking to one another. Taking turns talking and listening prevent arguments from taking place, but at the same time allows the person to focus the view points of the speaker. Petersen went on in further detail on to explain in a deeper aspect of the flat brain theory in a deeper perspective as well as more in depth explanation of the talker-listener card and it usefulness in communication. Touching on more listening techniques in later chapters he offer three technique to help improve are listening techniques.
I provide active support to individuals to enable them to express their communication needs, views and preferences by making available any equipment that is required e.g. pictures, hearing aids and devices or speaking utensils. When talking to individuals I provide active support by understanding the communication difficulties of the individuals and I am patient and allow them time to express themselves when they feel comfortable to. If a misunderstanding takes place, I work with the individual to find a set communication method which will clear up the problem. 3.
Communication 2.1 Compare ways to establish the communication and language needs,wishes and preferences of an individual. You need to be clear of there needs, ask them personally, ask the family members or the key workers, read their files, you will benefit from any information, there may be drawbacks if you come across any barriers, and you may need to find other means, i.e translators e.t.c. 2.2 Describe the factors to consider when promoting effective communication. Make sure you speak clearly and pronounce your words, and check the tone and pitch of your voice , you don’t always need to shout. Use the correct language, take time to say things, speaking quickly can cause confusion.
Wishes and preferences~ so you are able to for fill these so you can give a person centred approach and be able to treat them as an individual. Av Explain how good communication can have a positive effect on the way a social care worker interacts with: Colleagues~ Good communication is key to how we care for services users and how we learn from each other. Handovers are a good example of communication without this how are we meant to know of any concerns to look out for and also we can all learn from each other. Individuals using the service and carers ~so they able to trust and communicate with us Other professionals~ so they respect and treat us professionally Avi Using the table below, identify three examples of barriers to communication, and describe ways each barrier could be reduced. Barrier How it can be reduced 1.
I offered my client empathy, understanding and respect. Used open ended questions, actively listened and gently challenged my client when appropriate, remaining aware of boundaries. (2013, BACP) I recorded information to use in supervision, how one response led to another, the nonverbal communication used by my client and my own thoughts as the session proceeded. Supervision was able to give me space to look at my work I had supervision which allowed me to reflect on relating to my client and to gain insights from the perspective of another therapist. (Jacobs, 1998)Supervision offered me three main functions.