Unit 9 P4 Communication

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Ways of developing effective communication Communication is 'Two way' process. When you communicate you interpret the other person's responses and react with your own thoughts and feelings. If you weren't paying attention to the other person, you wouldn't know what to say or to do next, so therefore, listening to the other person is very important as it leads you to the next step. When good communication is missing, health professionals can misunderstand what is being said to them, furthermore patients may not understand their rights and the choices available to them. When there are people that are ill and lonely, they are more vulnerable, so it is crucial that communication with people that suffer from this is to the best quality.…show more content…
The health and social care worker, will be talking to a girl that is pregnant she may not want nobody knowing, she would rather to talk to a stranger and seek advice. The job of the health and social care worker would be to help the girl give her numbers so that she can contact people when she needs help. She will also be told about how the process will be undertaken and what has to be done. Group communication There are different types of group communication, group communication can be helpful. The reason for this is because it allows different people express different ideas which then lead on to making decisions. I will explain the different types of communication. Group 'atmosphere': Group discussion would only work well if people want to be involved. The reason for this is because if somebody is forced into being in a group they may not be able to express their feelings and ideas, simply because they may be worried about how people may react to them. In this case people would stay quite and try not to talk unless they are asked to. In group conversation people are not asked to talk, they should want to talk and express feelings and bring ideas to the group. It is crucial that the group has the right atmosphere. Formal groups often use different methods in order to get the group atmosphere started. It's like being friends with the group within 2minutes. The way in which this is done is the group may be asked to talk about themselves and what their hobbies are and also what they do for a
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