This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds. People who have disabilities can have problems with communicating effectively with their careers and this could cause problems for them and their health. Verbal communication is a spoken language used by people to communicate out loud. To be a good communicator you can use verbal and non-verbal ways of communicating. A good verbal communicator is someone who listens well and can think and express ideas clearly.
Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start. Good communication skills are also vital between staff members and also external parties (Doctors, Care Co-ordinators, relatives, etc) This helps to maintain a good working relationship between all parties and helps things run smoothly 2.1 Finding a way of communicating with an individual is essential so that you can ascertain their needs, preferences and wishes. Care Plans are a useful tool to help locate any information regarding on how an individual communicates, other ways to establish the communication needs are by observing the individual, asking the individual, and seeking information from others who may know the individual well. 2.2 T o estabish. 2.3 There are two different types of communication, Verbal communication and Non Verbal communication.
UNIT 324 support service users with specific communication needs Understand specific communication needs and factors affecting them 1. It is important for the carer to be aware of the service users preferred method of communication and to support the individual to use their preferred method. Service users have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right.
It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families. Communication is also needed for negotiation and to prevent and resolve any conflict and/or misunderstanding. This is shown in Tuckman’s stages of group interaction theory (forming, storming, norming performing). 1.3 Explain why it is important to observe an individual’s reactions when communicating with them An individual’s reactions to communication can not only be shown through what they communicate verbally in the tone, pitch and even silence, but in their non-verbal responses such as in body language and gestures, facial expressions, eye contact and through touch. Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others.
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
Explain how communication affects relationships in an adult social care setting (1.1.2) Good communication encourages participation, builds trust, promotes feelings of value and self worth and empowers individuality, creates equality and gives a shared understanding of each other’s needs, wishes and expectations. Good communication is important between staff and all involved in an individual’s care to ensure consistent delivery of the best level of care. Poor communication can lead to feelings of low self esteem, isolation, confusion, fear and frustration. It can also leave someone at an increased risk of abuse. 3.
2.4: it is important to respond as this shows that you are paying attention to what the individual is saying and it also built up trust. And also it is disrespectful to ignore and individual when they are tying to communicate with you. 3.1: Different people
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
A) communication and language needs. To ensure you use the correct method of communication which is most effective for the individual so you can be sure they understand the information you are giving them and that you can communicate efficiently. B) wishes and preferences. It is important to find out about an individuals needs and preferences so you can deliver support to them in a way which promotes choice and dignity for the individual as well as deliver the care they need and expect. Av.
This communication can be between adults or children. Effective communication will make worker’s role work and will enable them to develop their role as a practitioner working with children and young people. Effective communication will develop the following: * Relationship with servicers users * Relationship with colleagues * Relationship with parents: Outcome 2 be able to meet the commutation and language needs wishes and preferences of individuals. 2.1 There are a number of factors to consider when promoting effective communication these vary for different age groups, genders, cultures, etc. It is important to communicate effectively to help avoid confusion and misunderstanding.