Knowledge: The first steps to attaining technical and functional skills, as an administrative assistant is to successfully perform specific knowledge and abilities for the job you are applying for or already have acquired. You will also need a huge knowledge base in Administrative and clerical procedures such as word processing, managing files and records, transcription, designing forms and other office procedures and terminology. From the Business and management point of view you will need to be well versed in the principles involved in strategic planning, resource allocation, human resources modeling, leadership technique’s and production methods. Coordination of people and resources can help in the project or business being done in a timely manner. Knowing your way around computers and their breakdown can be a huge plus in attaining job security, here are a few examples of what type of knowledge would be expected, Circuit boards/motherboards, processors dual-core or quad-core chips, electronic equipment such as Audio cards/video cards and computer misc hardware and software, including applications and programming.
Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
Business Communications - Homework Task There are various types of information that are both used by and created by organisations all of which have their own purpose such as informing employees of internal activities or stakeholders of developments within the organisation. You have been placed in charge of improving communication of a large company in the city of London and have been asked to study a competitor in order to facilitate this. Using one of the companies from the list below think about the types of information that they produce why they may produce it and where they will get the information from. It is important that you look at all aspects to get a whole view on the communications the business uses and why. Companies you may wish to consider: * BP * Thorpe Park * Ford
The importance of effective communication in the workplace Effective Communication is a conversation that will aim successfully to deliver a message in the workplace and have that message received and interpreted accurately. Depending who your target audience is will often dictate the feel of the conversation and the method of communication. The style and feeling used when communicating is often open to interpretation. However when you have various personality types in your audience you must ensure that your message is acknowledged and understood correctly. A breakdown in communication will often result in a mixed message being received.
Unit 304- Communicate in a business environment Outcome 1: Understand the purpose of planning communication 1.1 Explain the benefits of knowing the purpose of communication The purpose of communication is so that people are able to understand each other in different ways and for many different reasons. Communication can be done in many ways whether it is verbal or non-verbal. The benefits of knowing the purpose of communication are that; it means people are able to use their communication skills to help others, discuss and to solve problems we come across in day to day life. For example; At work if I do not know how to do a certain task I am given its important that I know I can communicate with one of my colleagues in order to get the problem solved and give me further understanding on how to further complete the given task. The purpose of communication is important as communication is the only way people can get across; problems, feelings, discomforts and ideas.
Ideas are put in the works on how to structure the function to accomplish specific roles in workplaces. In that structure, there are three elements used. The first element is that strategic business partners should come together to create and implement relevant business including Human Resource strategy. The second element is sharing expertise with specialist who have unique abilities in a wide area such as recruitment, training, selection, development, pay, and rewards. The third and last element is involves providing information with administration support to other managers including staff.
In the Broadest sense of the term it means to provide assistance and support to an organization. The amount and type of assistance provided would be determined by the employer.Some of the more general duties an assistant would preform are typing, internal and external communications both written and oral, answer phones, take messages, and handle mail. Other duties might include schedule meetings, appointments, and travel arragements, create and maintain records and any other duties that the boss or supervisor assigns. People wishing to become employed as administrative
The human resources principles emphasize team management and the importance of employee involvement. However, being able to communicate these principles and the ensuing results is critical to the overall functioning of the organization. The ideal approach would be content that addresses the task, as well as social aspects of the company. Additionally, effective communication should occur vertically, horizontally, face-to-face and in writing. The style of communication would vary between formal and informal, depending on what any given situation would dictate.
Review the range of groups and individuals whose communication needs must be addressed in own Job role. As Manager it is part of my job role to be able to communicate in different forms and use different methods, as being able to communicate well builds trust and relationships. I have to communicate with the senior management team, external agency’s, families, staff and residents. I regularly have to assess the way I use my communication skills depending on who I am communicating with, this could be in groups like staff meetings and resident meetings or on an individual basis for example supervisions, appraisals, face to face. It is very important to me in my role as manager that I am aware of the individuals preferred method to communicate and also to support them to be able to
In any given workplace, there is likely to be a mixture of different personalities that together contribute to the company's mission and goals. Personalities can have a powerful effect on your attitude toward work, influencing different aspects of your professional approach and work attitude; others may represent challenges to overcome in order to maintain professionalism in the workplace. I feel that what I have learned throughout this course, has been a set of enhancements to the communication and leadership skills that I have already learned in the