It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
2) Explain how communication affects relationships in the work setting If there is effective communication and people work as part of a team and help each other with workloads, this helps to build a trusting relationship with one another. In my work setting the relationships formed with those I support and look after is crucial. If an individual requires care or support they will want someone they know is caring, honest, reliable and trustworthy. It is important that when first communicating with an individual, that
Identify the different reasons why people communicate. People communicate for several reasons such as, for giving and receiving information, to develop new relationships with work colleagues, patients, etc. And to express their needs and preferences to make sure that they are met. Explain how communication affects relationships in the work setting. By having good communication skills it will build good relationships in the work place.
1.3 Analyse the barriers and challenges to communication within your own job role. Workplace relationships is stronger when people can clearly and effectively communicate what they need and allow others to do the same. I understand that barriers to communication what prevent or interfere with the person’s ability to send receive or understand a ‘message’. There are many barriers to effective communication The first barriers to check out are those that I could be creating. I may think that I am doing everything possible to assist communication, but be sure that I am not making it difficult for people to understand what I have to say for instance using or avoid professional jargon and terminology.
To be a leader, you must be able to communicate, leader, plan and organize, train employee and make decisions. Communication is the key to any success. Supervisor must be able to communicate effectively with their team (Supervisor Standards, 2007). The must communicate changes that may arise throughout an organization, how to improve their teams job skills, changes that are made within the company, address and resolve issues that employees may be experiencing with other employees (Supervisor Standards, 2007). To be a leader means you communicate with your team about everything that concerns the team.
There are two types of environments in an organization: internal and external. The internal environment is shaped by how the employees treat each other and can be a direct result of the culture. The external environment includes the employees and customers. Both environments are imperative to the success of the organization. The culture will set the tone and leaders who encourage teamwork are more successful.
• To let a support worker know if there are any issues with care. 2. It is very important to maintain an excellent level of communication within the workplace, it has an impact on the service user if not. Communicating well with a service user builds a friendly and comfortable
Human resources in various companies are looking for unambiguous skills in entry-level employees. The contemporary workplace trend in education helps to teach those skills, based on the proficiency established for all workforces by the U.S. Department of Labor . In particular, today's human resources need communication skills such as verbal skill, written, and scientific. Effective communication helps us enhanced understand a person and enables us to resolve differences, build confidence and admiration, and to create environments where we can have creative thoughts, problem solving, responsiveness, and caring can flourish. Communication is actually, what we try to communicate to others and what others try to communicate to us so that we get to understand each other, this helps to curb the conflict and frustration that might arise in personal and professional relationships.
1.3: Effective Communication is an important skill in the workplace for managers to perform the basic functions of management. If people don't communicate well it can create conflict. Depending on the position in the workplace, others will have expectations of how an person should communicate with others. It is important that for respect is shown to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way.
Promote communication in health, social care or children’s and young people’s setting CU1530 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. They also use communication to express need, to share ideas and information, to reassure, to express feeling, to build relationships, socialize, to ask questions and to share experiences. 1.2 Communication is a fundamental relationship-building skill in the workplace. If people don't communicate well they limit their ability to connect on any meaningful level and, at the extreme, can create conflict. Positive communication skills like listening, open-ended questions, calm tone of voice and