How To Promote Communication In The Workplace

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Promote communication in health, social care or children’s and young people’s setting CU1530 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. They also use communication to express need, to share ideas and information, to reassure, to express feeling, to build relationships, socialize, to ask questions and to share experiences. 1.2 Communication is a fundamental relationship-building skill in the workplace. If people don't communicate well they limit their ability to connect on any meaningful level and, at the extreme, can create conflict. Positive communication skills like listening, open-ended questions, calm tone of voice and…show more content…
Italians are traditionally very verbal. And when they talk, they use their hands to gesture and make their points. In their families, they are not afraid to raise their voices to win an argument. In contrast, people from India are quiet communicators. Their speech is quiet and reverent (normally) and they do not use gestures like Italians. An Indian person may meet an Italian person and through a conversation may actually be taken aback at the Italian's use of the language and body language. Our cultures affect the way we communicate. As carers it is our responsibility to adapt our styles to communicate with the individual effectively. 3.2 There are many barriers to effective communication for example if someone has sensory deprivation. This could make it difficult for the individual because they cannot receive or pass on information because they have an impairment to one or more of their senses. Other barriers could be cultural differences, health issues and environmental problems.
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