Transitioning from Information Management to Knowledge Management

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Transitioning from Information Management to Knowledge Management Due Date: 16-December-2013 Program: MSc IHRM Table of Contents Introduction 3 The Importance of Knowledge Management 3 Challenges, Risks, and, Benefits of Transitioning to Knowledge Management 5 How to Encourage Knowledge Transfer 6 Conclusion 7 References 9 Introduction Knowledge Management (KM) is a process that helps organizations identify, select, organize, disseminate, and transfer important information and expertise that typically reside within the organization in an unstructured manner (Introduction to Knowledge Management). KM is a structured approach that presents certain procedures for the identification, assessment, organization, storage and application of knowledge in order to meet the needs and goals of the organization (E.L. Lesser, M.A. Fontaine, J.A. Slusher, 2000). Information Management involves collecting and managing information from various sources and distributing it to different audiences. This concept is extremely important and ever-changing as technology advances. However, managing this process is too limited. Companies are shifting to Knowledge Management because they understand that education and experience are the drivers of technological advances. It is important to capture, document, and share the information in these individuals’ heads in order to be successful. This paper will discuss the benefits and challenges associated with organizations who wish to take independent ownership of employee knowledge. It will address ways in which to extract said knowledge from the intellectual assets in the company with care to resistance to change in organizational processes, culture, and structure. Successful knowledge sharing will allow organizations to leverage information and maintain it within KM Systems catered to specific organization’s needs.

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