The Role of the Heath and Social Care Worker

344 Words2 Pages
1.1 Explain how a working relationship is different from a personal relationship? Work relationships are more like teamwork all working together. Personal relationships could just start out as work relationships but as you get to know each other, your relationship may blossom into something more. 1.2 Describe different working relationships in health and social care settings? A working relationship in health and social care is based upon professional settings followed by rules regulations and procedures. It’s based upon an employer to employee basis… when professional friend-ships can form but under rules and regulations only permitting things personal relationships would allow whereas work relationship would not allow. 2.1 Describe why it is important to adhere to the agreed scope of the job role? It’s important that when working with young adult or vulnerable person the job role is carried out to its criteria to regulations set by the company to protect yourself the person you care for and the company, to encourage the improvement to that person’s life and help achieve new goals and encourage more life goals safely and professionally. 3.1 Explain why it is important to work in partnership with others? Working in partnership with others sets an organised place, which encouragers more organisation from the outset, it helps encourage a positive response and makes sure everything goes to plan, it helps things run more professional, builds confidence and builds trust on all sides. 3.3 Identify skills and approaches needed for resolving conflicts? *listening skills- to help let the person(s) know your hearing what they’re saying, you pay attention to what they have to say, and you’ve responded to them. *negotiating skills-used to resolve situations. To a win/win status. So both parties think they’ve won but have
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