[pic] Questions HSC 025 The role of the health and social care worker Outcome 1 1. Explain how a working relationship is different from a personal relationship. A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors.
Unit 206 – Understanding the role of the social care worker Understand working relationships in social care settings 1.2 In a working relationship, the main reason for any type of contact with any person is to provide some sort of service or to use the service that is being offered. It is a professional relationship. In health and social care the service users depend on you and need to feel secure in the fact that the can rely on you to get certain tasks completed and be happy with the results. This probably would not be the same in a personal relationship; you would not have the same obligation to do these things. You chose personal relationships but you don’t choose your colleagues.
Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends. Whilst a professional manner should be maintained to all, you would address your manager in a different way to your collegues and a doctor in a different manner to a service user. An appropriate language and demeanor should be employed to appropriate relationship. Be able to work in ways that are agreed with the employer Describe why it is important to adhere to agreed scope of the job Adhereing to the scope of the job is important as following the boundaries set will allow you to know your role and the responsibilites expected by your employer. The tasks that you carry out should only be ones that you are trained for or you could injure yourself or others doing duties
CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.
A personal relationship is made through choice; it allows you to share interests and feeling with the person you like. There are no policies or rules to abide by with a personal relationship, it’s still built around respect trust and understanding but it’s formed because you like that person and choose to have that relationship with them. Describe different working relationships in social care. The different working relationships in social care settings are between the carers and the service users, carers and professional bodies such as G.Ps, Psychology, Dentists e.c.t.., Carers and the service users family members and also between colleagues and management for each of these you would develop a different type of working relationship and maintain a professional manner. Understanding the role of the social care worker 2.1.
The relationship is strictly professional. On the contrary a personal relationship is formed through choice with someone you like and share interests and feelings with. There are no sets of rules or procedures to follow. Working relationships do not allow arguing, accepting differences, discussing interests/beliefs and personal life problems between the participants of the relationship. However with personal relationships you can voice your personal opinions, thoughts and feelings and are allowed to do so.
Unit 206 Understand the role of the social care worker Outcome 1 understand working relationships in social care settings. 1.1 Explain how a working relationship is different from a personal relationship. The difference between a working relationship and a personal relationship is that a working relationship is chosen for you, you are placed with other people to work as part of a team where each individual is working following professional codes of conduct to achieve the same aims and objectives. By working to a set of rules and procedures, for which you are paid, you are accountable and responsible for any mistakes or errors that you may make. You may not always like the people you work with but you have to be proffesional and keep personal opinions and feelings to yourself.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
Working relationships are different to other forms of relationships because the relationship forms a particular non-personal purpose to achieve tasks /coordinate roles .A person’s job description and the line managements that exist in work settings often define these. There are a lot of different types of relationship in the workplace e.g. Employer/employees, relationships with other colleagues, service user/staff relationship’s , staff relationship’s with professionals e.g. doctors, nurses, occupational therapists Outcome 2 Understand the importance in working in ways that are agreed with the employer 2.1 It is important to adhere to the agreed scope of the job role as this sets out boundaries in your job role, enables you to know your role and responsibilities. Knowing your own level of competence and skills, knowing your job description, as is designed to meet the needs of the residents in the care home.
This relationship must stay professional within the adult care setting. A3 It is very important that you work in partnership with your colleagues and all other people. Thiswill include carers, families, advocates, doctors, nurses occupational therapists, other health professionals, social workers, voluntary organizations and other people, this is to ensure the best possible support and care is given. other people may be able to