CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.
There will be no set of rules or procedures to follow and you won’t get paid. You can voice your personal opinions, thoughts and feelings. A personal relationship is formed because you like a person and you choose to have that relationship with them. 2. Describe different working relationships in health and social care settings.
Unit 206 – Understanding the role of the social care worker Understand working relationships in social care settings 1.2 In a working relationship, the main reason for any type of contact with any person is to provide some sort of service or to use the service that is being offered. It is a professional relationship. In health and social care the service users depend on you and need to feel secure in the fact that the can rely on you to get certain tasks completed and be happy with the results. This probably would not be the same in a personal relationship; you would not have the same obligation to do these things. You chose personal relationships but you don’t choose your colleagues.
Understand working relationships in health and social care Explain how a working relationship is different from a personal relationship A working relationship is the nature of a professional relationship in which working as a team with collegues towards common goals. Personal relationships are with friends or family members within social groups. They range from interpersonal realationships; romantic relationship; based on liking or love and from family bonds or social commitments. There are different boundaries in working relationships than in personal ones. Working relationships are governed by policies and procedures structured by the employer.
Working relationships are formed whilst within the workplace, such as work colleagues, it is necessary to maintain a professional nature whilst at work, the sense of a business relationship. It involves the concepts of teamwork, working with colleagues towards common goals of which is set out with the companies agreed ways of working, and therefore sharing same goals and purposes. A working relationship is where you are employed by someone, to act in a professional role or capacity for specific objectives and purposes which is in many cases a one way relationship. You work in a professional code of conduct with employer policies and procedures. You cannot be a friend in a working relationship because then you overstep the boundaries of being professional to a personal relationship.
In the health and social care setting there are many different working relationships. These relationships will include colleagues, managers, other professionals such as doctors and district nurses, service users, their families and friends. For each you will develop a different type of working relationship and some will be more formal than others, for example, you would not address a visiting doctor in the same manner as a service user, and you would not address your manager in the same way as a colleague although a professional manner must be maintained. Outcome 2 Be able to work in ways that are agreed with the employer. 2.1 Describe why it is important to adhere to the agreed scope of the job role.
The relationship is strictly professional. On the contrary a personal relationship is formed through choice with someone you like and share interests and feelings with. There are no sets of rules or procedures to follow. Working relationships do not allow arguing, accepting differences, discussing interests/beliefs and personal life problems between the participants of the relationship. However with personal relationships you can voice your personal opinions, thoughts and feelings and are allowed to do so.
| Answer In the health and social care setting there are many different working relationships. These relationships will include: colleagues, manager, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that you maintain a professional manner. | | 2 | 2.1 | Describe why it is important to adhere to the agreed scope of your own job role.
SECTION 1: Understand the Role of the Social Care Worker. 1. Give an explanation of how a working relationship differs from a personal relationship. Working relationships are based upon our professional behaviour and meeting the expectations of our colleagues and employees in a professional setting. They usually occur in a working / professional environment and are limited, in theory, by the scope of the job roles and the context provided by the job role.
The CARE CERTIFICATE Understand your role What you need to know THE CARE CERTIFICATE WORKBOOK Standard Your role - Tasks, Behaviours and Standards of work Your role will have a job description. This tells you what your main duties and responsibilities are and who you report to. Ask your employer for a copy if you do not have it. You should know what is expected of you but also what is not included in your role. It will be almost impossible for a job description to list every task you will do but it should largely reflect your role.