Unit 4222-206 The role of health and social care worker (HSC 025) Understand working relationships in health and social care 1.1 A working relationship is different to a personal relationship because a working relationship is professional and has specific objectives and purposes and there are boundaries to follow. Other differences between a working relationship and a personal relationship are time limits, professional code of conduct to follow and employer’s policies and procedures to follow. You are only involved with someone in a working relationship because it helps achieve the outcome of the support plan and because it is your job, this is different to when you chose to be someone’s friend or when you are born into a family. 1.2 Different working relationships in health and social care settings are relationships with the people you support and relationships with your employers and colleagues. You have to build professional relationships with people you support to enable you to deliver the care required to each individual so you can get to know them and find out their likes and dislikes and routines they may have.
I also do not let personal opinions or feelings affect the relationship. My character and backgrounds are checked, through the police (CRB). There are boundaries that should be recognised: personal space, ethics, not being ''familiar'', or call service users (residents) 'love' for example. 1.2 Describe different working relationships in health and social settings - there are different types of working relationships, which includes: * person in need of support * person's family * Person's friends * Colleagues * manager * advocates * other care professionals (example: GP, District Nurses, Physiotherapists, Social Workers) 2. Be able to work in ways that are agreed with the employer 2.1 Describe why is it important to adhere to the agreed scope of the job role - In my working relationship, I agree to follow: A.
Outcome 1 understand working relationships in health and social care 1. Explain how a working relationship is different to a personal relationship A personal relationship is one where your personal life and extra curricular activities and social life are involved. A work relationship is another way of describing a relationship with your co-worker. You spend time together at work, you work well together, but you have little or no contact outside of work. It's strictly professional.
Understanding the role of the social care worker 2.1. Describe why it is important to adhere to the agreed scope of the job role. It is important to adhere to the agreed scope of the job role when you’re appointed for the position, you have to been agreed with the job description as part of a contract with the employer, so it is your legal responsibility to adhere in you defined role. It is your duty to understand the expectations of your job role as well as understand your professional boundaries. In order to be successful in your job, it is essential to be
A working relationship in health and social care is based upon professional settings followed by rules regulations and procedures. It’s based upon an employer to employee basis… when professional friend-ships can form but under rules and regulations only permitting things personal relationships would allow whereas work relationship would not allow. 2.1 Describe why it is important to adhere to the agreed scope of the job role? It’s important that when working with young adult or vulnerable person the job role is carried out to its criteria to regulations set by the company to protect yourself the person you care for and the company, to encourage the improvement to that person’s life and help achieve new goals and encourage more life goals safely and professionally. 3.1 Explain why it is important to work in partnership with others?
The role of the health and social care worker Unit 206 Understanding working relationships in health and social care OUTCOME 1 1 A working relationship is when you keep a professional distance between the people you are working with, so you would only see them when you are at work, when you working with those people as part of a team within the work places polices and procedures. You would be accountable and responsible for any mistakes made. A good working relationship is built on respect and understanding. A personal relationship is made through choice, it allows you to share interests and feelings with the people you like. There are no polices or rules to abide by with a personal relationship , it's still built around respect trust and understanding but it's formed because you like that person and choose to have that relationship with them.
Outcome 2 1- Describe why it is important to adhere to the agreed scope of the job role It is important to adhere to the scope of your job role as this sets out boundaries in your job role, enables you to know your role and responsibility, knowing your own level of competence and skills, to know your job role, if someone asks you do another role it wouldn’t be ok if you carried out the tasks because you aren’t trained for it and you could injure yourself or others around you. Outcome 3 1 – Explain why it is important to work in partnership with others It is essential to work in partnership with all of the people surrounding the individuals you are supporting in order to ensure
Understand the importance of working in ways that are agreed with the employer 2.1 Describe why it is important to adhere to the agreed scope of the job role. The job role (can also be referred to as a job description or job specification) defines the functions of the worker. If these are not worked to or not in place then individuals may not be looked after appropriately, their needs may not be met, accidents could happen etc. 2.2 Outline what is meant by agreed ways of working . Agreed ways of working include policies and procedures based on sectors standards and guidelines and individual care plans where these exist; they may be less formally documented with micro- employers 2.3 Explain the importance of full and up-to-date details of agreed ways of working.
1.1 Explain how a working relationship is different from a personal relationship The difference between a working relationship and personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. In your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship as no emotional attachment and is primary based around your job, where as personal relationship as an emotional attachment due having family and personal friends and is not work related. 1.2 Describe different working relationships in health and social care setting The Different working relationships in health and social care setting would come into 3 types e.g. policy making, administrate, and the hands on staff, the working relationship in health and social care starts with the policy making has they have to know everything from the law to the public sector and they will delegate the job of implementing decisions to the administration team, who then will work out the correct forms charts procedures for action and reporting back.
Personal relationships have their differences and they know a lot about each other’s private lives. Working relationships are governed by policies and procedures that protect both the customer and the staff but personal relationships have no policies or procedures to protect them and can be formed with anyone. Aii) Give 2 examples of different working relationships in an adult social care setting Working relationship with your customer is a one-on-one relationship. Working relationship with your supervisor and manager. Aiii) Explain why it is important that health and social care workers work in partnership with individuals using the service and their family It is important that you work together with service users (our customers) and their families as we all have the same interest in protecting the customer from any harm.