You have a duty to keep service users safe by following policies, procedures and working within your job role. Each job title entails particular duties and responsibilities. Within each position there are routine tasks and activities and expectations. Individuals will be specifically trained to perform the responsibilities of their role. And each role involves limits.
Relationships between employers and employees are formed by individuals who are not of equal status. As a result one person has more power or authority within the relationship than the other. Other colleagues within a company is also a form of working relationship which requires good teamwork and communication to achieve satisfactory results set out within the company’s agenda. Service users along with their families are an important working relationship to ensure the well-being of an individual. Communication with psychiatric doctors, social workers and community practice nurses is also required within a good practicing working relationship.
Not to act or fail to act in a way that results in harm. Act within your competence & not take on anything you do not believe you can safely do. Failure to follow these can lead to disciplinary action or even prosecution. As part of “duty of care” not only are you working within the law but also with policies and procedures and agreed ways of working within your own workplace . These are in place not only to protect and guide individuals, but also their families, friends, their property, work colleagues, your employer and yourself.
Unit 4222-206 The role of health and social care worker (HSC 025) Understand working relationships in health and social care 1.1 A working relationship is different to a personal relationship because a working relationship is professional and has specific objectives and purposes and there are boundaries to follow. Other differences between a working relationship and a personal relationship are time limits, professional code of conduct to follow and employer’s policies and procedures to follow. You are only involved with someone in a working relationship because it helps achieve the outcome of the support plan and because it is your job, this is different to when you chose to be someone’s friend or when you are born into a family. 1.2 Different working relationships in health and social care settings are relationships with the people you support and relationships with your employers and colleagues. You have to build professional relationships with people you support to enable you to deliver the care required to each individual so you can get to know them and find out their likes and dislikes and routines they may have.
UNIT 206 THE ROLE OF THE HEALTH AND SOCIAL CARE WORKER OUTCOME 1 UNDERSTAND WORKING RELAITIONSHIPS IN HELATH AND SOCIAL CARE 1.1 A working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. In your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you you friends. 1.2 In the health and social care setting there are many different working relationships. These relationships will include: colleagues, manager, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g.
Be able to work in ways that are agreed with the employer 2.1 Describe why is it important to adhere to the agreed scope of the job role - In my working relationship, I agree to follow: A. Job Description: it outlines the responsibilities, duties, to which I am responsible, including working hours and rates of pay. B. Policies: it gives a broad outline for the way people should work and identifies the boundaries, and will often relate to laws. C. Procedures: it goes alongside policies and explains in detail how to perform day-to-day activities.
1.1 Explain how a working relationship is different from a personal relationship The difference between a working relationship and personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. In your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship as no emotional attachment and is primary based around your job, where as personal relationship as an emotional attachment due having family and personal friends and is not work related. 1.2 Describe different working relationships in health and social care setting The Different working relationships in health and social care setting would come into 3 types e.g. policy making, administrate, and the hands on staff, the working relationship in health and social care starts with the policy making has they have to know everything from the law to the public sector and they will delegate the job of implementing decisions to the administration team, who then will work out the correct forms charts procedures for action and reporting back.
2.2 Describe different working relationships in social care settings – The different working relationships in social care settings are between the caregivers and the service users, caregivers and professional bodies such as GP’s, psychology, dentists etc..., Caregivers and the service user’s family members, and also between colleagues and management. For each of these I develop a different type of working relationship and some will be more formal than others for example would not address a visiting doctor in the same way I would a service user although I always ensure that I maintain a professional manner. 2. Understanding the importance of working in ways that are agreed with the employer 3.3 Describe why it is important to adhere to the agreed scope of the job role The scope of my job is the sum of everything I have to do to get my job done to the highest standards. It sets out and describes the activities or duties I have to do, how, when, where and who with.
Outcome 1 1.1 The difference between working relationships from a personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. In a working relationship you would be friendly, you would know your role and responsibility, also you would not share your personal information as you would with friends. A working relationship has no emotional attachment where as a personal relationship you would. 1.2 The different working relationships in health and social care settings would come into 3 types :- policy making, administrate staff and the hands on staff, the working relationship in health and social care starts with the policy making has they have to know everything from the law to the public sector and they will delegate the job of implementing decisions to the administration team who will then work out the correct procedures for action and reporting back whereas the hands on staff will implement those procedures in their daily tasks. Outcome 2 2.1 It is important to adhere to the scope of your job role as this sets out boundaries in your job role, enables you to know your role and responsibility, knowing your own level of competence and skills, to know your job role, if someone asks you do another role it wouldn’t be ok if you carried out the tasks because you aren’t trained for it and you could injure yourself or others around you.
1.2 Describe different workingrelationships in social care settings In the health and social care setting there are many different working relationships. These relationships will include: * colleagues, manager, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that you maintain a professional manner. * One relationship is with your team of integrated service providers.