[pic] Questions HSC 025 The role of the health and social care worker Outcome 1 1. Explain how a working relationship is different from a personal relationship. A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors.
CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.
The differences between a working relationship, in which we interact with others only in a work setting, and a personal relationship, which takes place outside of work hours, are based on the level of intimacy/familiarity we share in each situation. In a personal relationship, we can speak informally and be nice or rude to the people we are communicating with, depending upon the type of relationship we have with that person. A working relationship requires us to be more formal in our speech. Conversations are more formal and polite in a working environment. The reasons for this may be that people not be offended, we will not say something which may upset or provide a trigger for a vulnerable service user or put ourselves at risk.
although often you make friends with colleagues, Therefore you will no doubt tend to be informal outside of work , working as a team in a service user’s home. Working relationship with a Service user- professional, yet friendly and if you become friends (which is most likely) you may be a little more informal, but always following rules and regulations, politeness and maintaining a Professional image and character. The main focus in this relationship is taking care of their needs and making sure their health and safety is
Learner Name_______Melanie Cox_______________________________________ Unit – HSC025 Unit | Learning outcome(s) | Assessment criteria | Questions | HSC025 | 1 | 1.1 | Explain how a working relationship is different from a personal relationship. | Answer The difference between a working relationship and personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. in your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship as no emotional attachment and is primary based around your job, where as personal relationship as an emotional attachment due having family and personal friends and is not work related | | 1 | 1.2 | Describe different working relationships in health and social care settings. | Answer In the health and social care setting there are many different working relationships.
Assessor’s questioning record Links to: Questions Answers Unit Code (e.g.ICO, HSC, shc) Assessment criteria 1.1 Explain how a working relationship is different from a personal relationship 1.2 Describe different working relationships in health and social care settings 2.1 Describe why it is important to adhere to the agreed scope of the job role 2.2 Access full and up-to-date details of agreed ways of working 2.3 Implement agreed ways of working 3.1 Explain why it is important to work in partnership with others 3.2 Demonstrate ways of working that can help improve partnership working 3.3 Identify skills and approaches needed for resolving conflicts Working relationship in a healthcare setting is the relationship with employers or with work colleagues. It is important to establish effective working relationships to employers, colleagues and organisation that we work with. While personal relationships are with friends and family, for example parents, sibling, grandparent, children, and close friends, which can be close or distant, depending on the type of relationship that are shared. However, working relationship is different, because of boundaries, employer polices, codes of conduct and procedures, which is aim to achieve outcomes of support plan of an individual with characteristic protection. Also, because is necessary to your job to establish this type of relationship with colleagues for the interest of those people that are supported in care.
Working relationships are formed whilst within the workplace, such as work colleagues, it is necessary to maintain a professional nature whilst at work, the sense of a business relationship. It involves the concepts of teamwork, working with colleagues towards common goals of which is set out with the companies agreed ways of working, and therefore sharing same goals and purposes. A working relationship is where you are employed by someone, to act in a professional role or capacity for specific objectives and purposes which is in many cases a one way relationship. You work in a professional code of conduct with employer policies and procedures. You cannot be a friend in a working relationship because then you overstep the boundaries of being professional to a personal relationship.
Understand working relationships in health and social care Explain how a working relationship is different from a personal relationship A working relationship is the nature of a professional relationship in which working as a team with collegues towards common goals. Personal relationships are with friends or family members within social groups. They range from interpersonal realationships; romantic relationship; based on liking or love and from family bonds or social commitments. There are different boundaries in working relationships than in personal ones. Working relationships are governed by policies and procedures structured by the employer.
SECTION 1: Understand the Role of the Social Care Worker. 1. Give an explanation of how a working relationship differs from a personal relationship. Working relationships are based upon our professional behaviour and meeting the expectations of our colleagues and employees in a professional setting. They usually occur in a working / professional environment and are limited, in theory, by the scope of the job roles and the context provided by the job role.
Your workplace will have a set of policies and procedures, which you must follow. They are based on the Legislations and Acts which affect your work role. Contravention of these guidelines may constitute abuse or neglect. 2. Describe how the duty of care affects own work role I and my employers have a “Duty of Care” when delivering services to the individuals in our care.