Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work. As health and social care worker, you must remain professional at all times. Working within the scope of the role is very important. There are various rules, regulations and laws that outline the way the job must be carried out. You need to work within the limits of your role and competency.
However with personal relationships there are no such regulations and the sharing of information has no limits. Aii Give two examples of different working relationships in an adult social care setting The relationship between the social care worker and service user is a type of working relationship in the adult care setting. The social care worker must have a working relationship with service users. The relationship between the social care worker and manager is another example of a working relationship. For each you will develop a different type of
although often you make friends with colleagues, Therefore you will no doubt tend to be informal outside of work , working as a team in a service user’s home. Working relationship with a Service user- professional, yet friendly and if you become friends (which is most likely) you may be a little more informal, but always following rules and regulations, politeness and maintaining a Professional image and character. The main focus in this relationship is taking care of their needs and making sure their health and safety is
The working relationship should be more based on listening to the support workers guidance to provide that said service and not engage in any intimate or personal interaction. Where as in a personal relationship it is solely based on interactions that would go on to develop intimate and personal interactions. Another difference between a working and personal relationship would be the way in which we communicate. When communicating within the working relationship it should be more formal so as not to overstep personal boundaries. Whereas when communicating within a personal relationship it would be more chatty and open minded as you are not having to be as mindful of what you are saying to each other.
CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.
There will be no set of rules or procedures to follow and you won’t get paid. You can voice your personal opinions, thoughts and feelings. A personal relationship is formed because you like a person and you choose to have that relationship with them. 2. Describe different working relationships in health and social care settings.
The reasons for this may be that people not be offended, we will not say something which may upset or provide a trigger for a vulnerable service user or put ourselves at risk. We reveal less intimate details about our personal lives in a work setting and people only know the basic facts about what our lives are like when not at work. In a personal relationship, it is acceptable to reveal details of what we do in our spare time and our relationships with others. This is in part because people we work with, such as service users, other staff or other professionals, do not need to know, talking about ourselves takes up time and makes us inefficient, if we are talking about ourselves we are not listening and are taking up time when a service user, member of staff or another professional may have something they need to share with us which is more urgent. We may also be putting ourselves and those around us at risk.
Supporting people to be as independent as possible. Treating people with dignity and respect. Recognising that working with people is a partnership rather than a relationship controlled by professionals. By placing all these together the care plan is tailor-made to that particular person. 1.2 Explain why it is important to work in a way that embeds person centred values The values that underpin our work have an impact on our day to day work.
* 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked. It also enables us to work effectively with each other. * 2.1/2.2/2.3/2.4 Reading care plans is always a good start when establishing the individual’s communication needs and preferences, if the service user is new to your home then either ask the previous carers or the service users friends and family as they are likely to know and can pass this information to you, this also enables you to put this information in your own care plans for the individual. If the service user is not new to the home but you are, ask other staff how they communicate with them. When promoting effective communication you should ensure that you have all the information on how the individual prefers to communicate, and to be very aware of the environment, ensure there are no distractions, for you or the service user.
Working relationships are governed by policies and procedures structured by the employer. Professional codes of conduct need to be adhered to and although friendly, you wouldn't share personal information as you would with family and friends. There is no emotional attachements in working relationships and an approach of responsibilty and equality should be in place. Describe different working relationships in health and social care settings. Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends.