WINTERBOURNE VIEW The review found that there was a systemic failure to protect people or to investigate allegations of abuse. The provider had failed in its duty to notify the C.Q.C(Quality Care Commission) of serious incidents involving injuries to patients, or occasions when they had gone missing. Inspectors said that staff did not appear to understand the needs of the people in their care, adults with learning disabilities , complex needs and challenging behaviour. Staff who had no background in care services had been recruited, references were not always checked and staff were not trained or supervised properly. Some staff were too ready to use methods of restraint without considering alternatives.
was a care home registered to Castlebeck Care Ltd a report by CQC had found that they had failed to ensure that people living at Winterbourne View were adequately protected from risk, including the risks of unsafe practices by its own staff. The report shows in several areas where the system failed these were •The managers did not ensure that major incidents were reported to the Care Quality Commission as required. • Planning and delivery of care did not meet people's individual needs. • They did not have robust systems to assess and monitor the quality of services. • They did not identify, and manage, risks relating to the health, welfare and safety of patients.
However there are changes that would have a small affect on the business. There are two areas that a business should look at when change happens. Impact on working methods and impact on the products and services offered and is the first thing that a business should look at to improve the quality. We have to review the impact on working methods. This could be ensuring that all staff is using best practice and everyone is working in the same way.
Inspectors said that staff did not appear to understand the needs of the people in their care, adults with learning disabilities, complex needs and challenging behaviour. People who had no background in care services had been recruited, references were not always checked and staff were not trained or supervised properly. Some staff were
The Leadership standard also was not met due to staffing insufficiencies. 3.a. There is a link between the amount of staff and their experience with the kind of care and how safe that care is being provided to patients. The organization has failed to respond to the need for more medical staff which in turn has led to the demise of the conditions of the working
It concluded that the company lacked the proper screening to eliminate unqualified personnel. They also failed to properly train the new campus recruiter; Carl Robins. This lack of proper training was the direct
2) Describe the team dynamics b. The team dynamics of the IntensCare team have created undertones of mistrust and have stalled progress on the project. The mistrust of each individual team member stems from a lack of trust between all of the individuals. The team for IntensCare is comprised of individuals from 6 key areas of project development. The 6 people chosen for this particular team are not compatible, personality wise.
Because she was never able to gain any type of trust from the team we implemented the new plan in a way that was very forceful. The members of the team were not in support of the new plan so this caused the plan to not have the needed resources it needed it order to
Supervisors should always be aware and encourage employees to discuss any issue with them. This will make sure that and problems the employees have, they can be dealt with early instead of turning them into grievances against the company and its workers. This would be the second best practice. When problems are dealt with when they first come up and employee feels like what concerns them is also what concerns the company and is therefore dealt with then and there or the supervisor can find out ways to deal with them. When problems are not dealt with they can become conflicts against the company that can take long times to settle since they employee most likely found someone who would listen to them.
Discuss the failures on the part of the Japanese and Indian managers that contributed to the present situation. The Japanese and Indian managers contributed to the present situation by not demonstrating respect or empathy for the employees and caring about their needs. They did not care for their grievances and refused to let top management know about such grievances. Since upper management did not know about employees grievances nothing was done to resolve the issues at hand. 3.