H&S Care Assignment 204 - Task B – Research and Account

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ASSIGNMENT 204 - TASK B – RESEARCH AND ACCOUNT IDENTIFY TWO REPORTS ON SERIOUS FAILURES TO PROTECT INDIVIDUALS ON ABUSE. WRITE AN ACCOUNT THAT DESCRIBES THE UNSAFE PRACTICES IN THE REVIEWS. REPORT 1 Concerns at Winterbourne View Hospital first came to light after a charge nurse raised the issues with the hospital in October 2010 and his allegations were passed on to the local authority, South Gloucestershire council, in its capacity as lead safeguarding agency and then relayed to the CQC in December 2010 but nothing was done. In May 2011 the BBC released undercover footage about the appalling way vulnerable residents at Winterbourne View Hospital were being treated, once the footage was released it came into light that the owners of Winterbourne View, health regulators, local health services and the police had failed to act upon increasing warning signs. On the 18TH June 2011 the CQC published its findings following an inspection of services provided at Winterbourne View. After considering a range of evidence inspectors conclude that the registered provider, Castlebeck Care (Teesdale) Ltd, had failed to ensure that people living at Winterbourne View were adequately protected from risk, including the risks of unsafe practices by its own staff. The report concludes that there was a systemic failure to protect people or to investigate allegations of abuse. The provider had failed in its legal duty to notify the Care Quality Commission of serious incidents including injuries to patients or occasions when they had gone missing. Inspectors said that staff did not appear to understand the needs of the people in their care, adults with learning disabilities, complex needs and challenging behaviour. People who had no background in care services had been recruited, references were not always checked and staff were not trained or supervised properly. Some staff were

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