That one receptionist can change the whole mood of the patient, which continuing on into the visit with the physician. This can make it hard for the physician to treat the patient because the patient may feel closed off now or less receptive to advice from the physician. So I would find interdependence very important knowledge to have in any health care field. Sensitivity is something that is necessary to have when dealing with others. In the health care field one needs to be aware of others feelings
M1: Assessment of Argyle’s and Tuckman’s Communication Theories & the Role of Effective Communication & Interpersonal Interaction in Health & Social Care Effective communication and interpersonal interaction are vital in a health and social care setting. This can ensure that a service user’s needs are met by the healthcare professionals involved. An example of this would be a paramedic bringing a patient into hospital and communicating correctly with the doctors and nurses about the patient’s condition, such as if they have a particular type of injury or if they are allergic to any medication. If important information like this is insufficiently explained to other healthcare professionals, then treatment for the patient would be inadequate and have a negative effect on the patient’s treatment and recovery. To help understand communication and interpersonal interaction, two theories will be discussed, these are: Argyle’s Communication Cycle and Tuckman’s Group Theory.
You also have to communicate with colleagues and other professionals such as doctors, nurses and pharmacists. The way in which you communicate with people will be different depending on whom you are communicating with and the purpose of the communication. You will adopt a different approach with different people, to convey the same communication. Effective communication is especially important with regards; Health and safety – required for good team working in moving and handling. With service users – to ensure that their choices and wishes are met.
Unit 1 1.1 People communicate for different reasons, to portray their feelings, emotions, opinions, etc. The communication could be formal, or informal, it is important within a social work environment that information is recorded, as it may be called upon for legal reasons. The way to record things that may occur are by the PRF forms that we may be filling out or possibly onto a WMAS 54 incident form. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the patient and all staff are aware of the current needs for the patient.
If the consent is not given by a patient the practice, physician, or the healthcare worker can be held liable in a lawsuit. It is also important to show empathy and compassion to a patient to make them feel that they are welcomed. A healthcare worker should also know when to draw the line with a patient to avoid any kind of harassment issues or to make the patient feel uncomfortable. In any healthcare facility a patient’s need for care should be the main priority, and the healthcare worker should make sure that the priority is met. It has also been shown in the Medical Law and Ethics course that it is a must that all healthcare workers know and understand the legal
Some cases seem to be complex, more so when the parties involved maintain opposing positions, yet both make sense. In the case of physician prescriptive authority, administrators must think censoriously to make a determination on whether it should be adopted. The concern should be to offer the best service to the patients without harming them. However, nurses are very important in this matter since they give the primary care to the patients. On the other hand, the physical is trained to diagnose and plan the treatment for the patient.
| If the patient has to take more than one type of medication at the same time; they will get confused if the Doctor hasn’t clearly explained how they should take it. | This can be related to Argyle’s Stages of Communication because the patient needs to trust the doctor to know what he or she wants them to do. | Improves level of care for everyone | More than one nurse taking care of a patient at a hospital or in an elderly people’s home. | If they don’t communicate with each other than they may end up repeating things or the patient won’t trust the nurses. | This can be related to Tuckman’s theory of Group Interaction because the Nurses have to work together so that they can provide the best care for that patient
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
We have had a recent decline in our T.J.C compliance, HR will play a vital role in ensuring the members we bring into our organization are motivated and compliant to our guidelines. They will also be the focal point of ensuring our staff members are treated fairly and are able to perform their duties without discrimination. One of the issues we are currently facing is a shortage of clinical staff, to include registered nurses, respiratory therapist, and medical technologist – and an abundant number of physicians on staff. The team, along with the HR office will need to reevaluate the services that our organization provides and redefine the positions we will maintain. For example, if we have three pediatricians on staff and the majority of patients we receive is the elderly population – we may have to revise our
Personal qualities should be required as well to become a respiratory therapist as well. One good personal quality would be to have good social skills, making of friendly environment. Another personal quality would be to work calmly in a medical emergency. A respiratory therapist must take every situation seriously as if they were all an emergency. They should be aware that patients could with hold important information, so they must follow good procedure.