We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge. Effective communication involves verbal and non-verbal interaction. P1 Both of these communication methods can be expressed through skills such as: * Tone and volume of voice * Body language- Posture * Facial expressions * The use of touch * Clarifying * Questioning This involves the way our tone interprets what you say and what influence it has on the receiver. Depending on what we say, we should know 'how' to say it. For example, if you talk very slow and in a low voice, people may consider you to be shy, embarrassed, not confident and unsure.
| Disadvantages of this may be that if the service user is trying to communicate something really important then it may be misunderstood, or people may not get the right idea. Also this may not work for people who are shy. Another issue could be if a service user is trying to report bullying or abuse through this communication then it could be missed.
1. Explain the purpose of the following types of assessment in learning and development • Initial Assessment • Formative Assessment • Summative Assessment Formative Assessment Initial assessment provides the information needed to plan an individual’s learning and improve their chances of learning effectively. Without it, there are only assumptions. It’s always possible to make some predictions about learners from an application form or selection test, but it’s an insecure basis for planning. Learners themselves bring assumptions about learning based on the past, and some of these may get in the way of looking ahead to a new way of learning.
Expressing ones thoughts in a face-to-face conversation or talking on the phone may help one to express their emotions on a subject more efficiently. Because all individuals have distinct characteristics, beliefs and emotions, someone’s present attitude may obscure or permit them to receive the intended message. The use of voice intonation, word stressing, pauses in speech and nonverbal gestures can all be gauges of the mood of the exchange; these cues may foster more explicit understanding of the issues that’s being discussed. However, there are also many disadvantages of verbal communication. A collective disadvantage is
Modalities are used by altering the language to suit personality and client individuality. Using the correct or dominant modality for clients at the beginning of an induction means that the experience will be enhanced as the sub conscious will be more responsive to the internal representations. Without the use of modalities, clients will have to listen to language imagery that they feel less comfortable with and therefore may feel on edge which may make the hypnosis process less
It is also important to note that body language plays a large role in communication and may become a barrier, depending on a person’s perception. Psychological Barriers. The psychological state of the receiver will influence how the message is received. For example, when we are angry it is easy to say things that we may later regret and also to misinterpret what others are saying. Physiological Barriers.
With good communication it is less likely to be any mistakes made, if a mistake was made it should be able to be identified and discussed through good communication. 2.2 Promoting effective communication, the factors to consider are the individuals, and there preferred method of communicating. Verbal communication you would need the correct tone, pitch, does the individual need to be spoken to loudly slowly and clearly, or they could prefer quite softly and perhaps on their own. Correct eye contact is a factor to consider when communicating with anyone, staff or individuals. 3.1 People from different backgrounds, for example a some culture’s would find eye contact rude and unacceptable, some people from different backgrounds may use slang words for example, calling people babes, me duck, or may ask if they want the loo, some people may not understand what that means which could cause distress and a misunderstanding.
Different people adjust to different strategies. Most people adjust to more than one strategy. We just need to identify which ones through assessment. How the Awareness of Learning Strategies Influence Teaching and Learning It is important for teachers to understand what a student is going through in their process of learning new information. If you know the learning style of the student, it is easier to convey the message you are trying to convey.
When we use verbal communication our body language and tone of voice play a big factor on how what we say comes across. For example is your slouching when your talking them your tone of voice might come across as cant be bothered, where as if your sitting up straight you’ll come across as more positive. Verbal communication is important because without it we wouldn’t be able to communicate with other people effectively. Verbal communication helps you to determine how a person may be feeling or what they are trying to
Non-verbal communication is when people communicate without talking to somebody. This could be many things: • Facial expression • Eye contact • Hand gestures • Proximity • Body language • Touch/contact Facial expression Facial expression is the movement of your face to display how you may be feeling. This could be surprised, joyful, happy, sad, bored etc. Your eyes can also determine your feelings. Your eyes begin to widen when you are excited and thrilled.