Nvq Level 3 Pathology Support Unit 2 3.2 Essay

297 Words2 Pages
Barriers to Effective Communication Language Barriers. Obviously, communication between people who do not speak the same language is a barrier. Even when communicating in the same language, accents and the terminology used may act as a barrier if it is not fully understood by the receiver. For example, a message that includes a lot of specialist jargon, abbreviations and/or regional expressions will not be understood by the receiver who is not familiar with the terminology used. It is also important to note that body language plays a large role in communication and may become a barrier, depending on a person’s perception. Psychological Barriers. The psychological state of the receiver will influence how the message is received. For example, when we are angry it is easy to say things that we may later regret and also to misinterpret what others are saying. Physiological Barriers. Physiological barriers may arise from the receiver’s physical state. For example, a receiver with reduced hearing may not completely understand (or not at all) a spoken message. Physical Barriers. An example of a physical barrier could be the geographical distance between sender and receiver. Another example of a physical barrier could be something as simple as a wall. Systematic Barriers. Systematic barriers to communication may exist in structures and organisations where there are inefficient or inappropriate information systems and communication channels, or where there is a lack of understanding of the roles and responsibilities for communication. In such organisations, individuals may be unclear of their role in the communication process and therefore not know what is expected of them. Attitudinal Barriers. Attitudinal barriers are behaviours or perceptions that prevent people from communicating effectively. Attitudinal barriers to communication may result from

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