They may not understand the social rules which most of us pick up without thinking and may stand too close to another person in their actual space or start an inappropriate subject of conversation .They can be insensitive because they have not recognised how someone else is feeling, preferring to spend time alone rather than in the company of others. They may not seek comfort from other people and behave strangely or inappropriately, as it is not always easy for them to express their feelings, emotions or needs. Difficulties with social interaction can mean that people with autism find it hard to form friendships wanting to interact with other people and make friends, but don’t know how to do this. Difficulties with social imagination mean that people with autism find it hard to understand what other people's are thinking, feeling and their actions and cannot predict what will happen next, or what could happen next. They also cannot understand the concept of danger, e.g.
| Protection From Harm Or Danger | Both the service user and the service provider have the right to be in a safe environment. Both should be protected from harm, this can be done in many ways such as having the right amount of staff. | To Be Treated Equally And Not Discriminated Against | Equality is where every individual is treated equally no matter what their age, gender, culture, nationality, etc, and that everyone is given equal opportunities and is not discriminated against. | The Right To Confidentiality | Service providers have lots of confidential information of the service users and
Your environment needs to be of mutual support and openness. Here are four aspects of relationship building, Practical, Informative, Professional and Emotional (also known as PIPE). if others are comfortable in our company, they will be more likely to communicate effectively. It is also important to be seen as working as part of a team and help each other in any way possible. 2.2 Describe the importance of adult relationships as role models for children and young
LO 1.2 The principles of relationship building with children, young people and adults Effective Communication This is the key area for developing relationships with others and it covers many different forms of communication. Children and adults will be more likely to communicate effectively if they are comfortable in your company. You should always be respectful and courteous, listen to points of view, take time to remember names and preferred forms of address. People may behave or react different ways when under times of stress or pressures, so you should be considerate of this too. Always remember that different people have different issues that are personal to them, it helps to build a positive relationship to enquire about another person’s life.
People come from different cultures therefore in some cultures one thing could mean a different things from the other,so this could end in missunderstanding and missing information. Sensory barriers is onother issue for people who cannot hear or see,they cannot receive information or pass over if they have impairment to one or both senses. Environment is an issue for those who have disabilities,let say a service user in a wheel chair cannot erach to make eye contact with the receptionist,for communicating could be affected,or might be a dimly lit room and someone who cant see might have difficulties to read or see propely. Using slangs is also not a good thing to do,and people might interpret different. To use a technical language could be scary for the service user as he doesn't understand the terms and start worrying about what is going to happen is case you might, let say ,wanna take the service user to hospital to give blood to make sure on his health.
I use different techniques when communicating to individuals and use their preferences such as Makaton or pictorial if required. I complete records and reports to the best of my ability and make sure that they are accurate. With no bias or judgemental opinions and that they are fair and equal to all. 2. I provide active support to individuals to enable them to express their communication needs, views and preferences by making available any equipment that is required e.g.
Also,even if the other person replies verbaly his or her body language may show that they have not really understood or agreed because body language is instinktive. 3.1 -Sensory deprivation-when someone cannot receive or pass on information because they have a impairment to one or more of their senses. -Foreign language-when someone speaks a different language or uses sign language. -Jargon-when a service provider uses technical language the service user may not understand. -Slang-when a service user uses language that not everyone uses.
It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
A deaf person would not hear this or a blind person may panic as they don’t know the source of the sound. A simple scenario for you or me could be distressing, if not a danger to someone suffering with sensory loss. Every person that has sensory loss will have found their own way of coping with the difficulties they face. This has led to the service providers having to evolve to provide a more personalised service. Most people now are offered a personal budget that
Also non-verbal types of communication can be taken the wrong way as people interpret messages wrong as they don’t have tone of voice to direct them or the fact that people often use short hand when texting which can be misunderstood. In professional places we often use acronyms that can make understanding conversations difficult. In meetings where parents and carers are present it is important not to use there acronyms as it could cause an alienation of the parents and carers who we really need to keep onside. I have attended meetings where I have felt out of