Unit 301- Communication and Professional Relationships with Children, Young People and Adults.

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(301.1) Understand the principles of developing positive relationships with children, young people and adults. 1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate. Different social, professional and cultural contexts may affect relationships and the way people communicate due to a lack of understanding of one another’s background and culture. There are some behaviour’s that may be perceived differently by different people, for example the way a person dresses may be accepted by one culture but not by another, therefore offending them and increasing breakdown of a relationship When communicating with others you need to consider the way in which you are working. Sometimes you need to adapt the way you communicate in different situations. For example the way we conduct ourselves in a meeting would be a more formal way of communicating which is different to the way we are when working normally. You should also remember that different cultures will have their own ways of behaving which may be to do with gestures, body language or eye contact. Also with more and more people using the internet and texting, there may be a problem with how fast someone responds to a message, leaving people wondering why they haven’t got back to me? Also non-verbal types of communication can be taken the wrong way as people interpret messages wrong as they don’t have tone of voice to direct them or the fact that people often use short hand when texting which can be misunderstood. In professional places we often use acronyms that can make understanding conversations difficult. In meetings where parents and carers are present it is important not to use there acronyms as it could cause an alienation of the parents and carers who we really need to keep onside. I have attended meetings where I have felt out of
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