A resident’s reaction may show whether they are in a good or bad mood, or whether they understand what has just been said to them, which allows us to then decide how to deal with the situation. Also we can use a fellow member of staff’s reaction to see whether they understand what ourselves or residents have said, especially with staff that has limited English. 201 Cert. 2 – Understand how to meet the communication and language needs, wishes and preferences or an individual. It is important to find out and individuals’ communication and language needs, wishes and preferences as this can affect certain aspects of work.
The personality can also affect the way an individual communicates. For example, if a person is shy he/she may not want to speak clearly and may use a little bit of verbal communication. Identify barriers to effective communication 3.5 Explain how to access extra support or services to enable individuals to communicate effectively Be able to apply principles and practices
If their communication needs are unmet then they will not feel included or be able to interact therefore making them feel outside of society, and from there they would feel undervalued and may become depressed. Also their confidence could fall making them withdrawn. Explain your role when working with individuals with specific communication needs. If you as a carer weren’t sufficiently trained to support the
Effective communication from others will ensure their preferences and needs are met. 1.3 It is important to observe an individual's expression and reactions when communicating with them so that I can gauge whether or not that person fully understand what I am saying. So if an individual looked confused then I would repeat and rephrase what I had just said. It's also important because not everyone can communicate verbally, they may speak a different language, lack in confidence or not be able to talk, by observing their reactions I could get the information I needed. Observing someone can give clues to anything that may be upsetting or worrying them, this could be noticed through a person's facial expressions
2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Some people have communication difficulties, people with Autism, dementia or people who are physically unable to speak. In order to support individuals with communication difficulties their needs, need to be understood of the difficulties they face. It is really important to recognize that people are individuals. The way you communicate with mrs a will be different from the way you communicate with Mrs B.
If it's a child you will need to simplify your language, get down to their level so that eye contact can be easily made. Be aware of your own posture and body language, while assessing theirs so that you can gauge their emotions, and be able to respond appropriately. It is also important to show that you are listening to the child and looking interested in what they are saying. Sometimes it takes a while for a child to get their sentences out, so if you look bored and uninterested, he/she will be less inclined to carry on with the conversation and it may affect their confidence for when communicating in the future. When we communicate with adults it is slightly different, the language we use will be more complex and the sentences will flow a bit faster.
Most deaf people don’t like when a hearing stranger joins there conversation to ask them if they need help or interpretation. If deaf people need help they will ask for it. Even though your intentions may be good, they will take it offensively and feel you are promoting the stereotype that deaf people are helpless and vulnerable. If you want to approach a deaf person because you are interested in the language and want to say hi, most of the time that’s fine. The more skillful your signing is the better chance you have of establishing a friendly conversation.
May be unusually sensitive to light, sound and touch and yet oblivious to pain. Young children with autism also have a hard time sharing experiences with others. When read to, for example, they're unlikely to point at pictures in the book. This early-developing social skill is crucial to later language and social development. As they mature, some children with autism become more engaged with others and show less marked disturbances in behavior.