Shc 21 Essay

888 Words4 Pages
Understand why communication is important in the work setting 1.1 identify different reasons why people communicate There are many different reasons people communicate in the work setting, such as: • to promote relationships and offer support, if a family is in need then a social worker may arrange regular visits to see the family and see if they can help rebuild the relationship • To maintain relationship’s, if a child has a key worker, the key worker will ensure that they get to know the child as well as the child’s family, by doing this it will help build and maintain a trusting relationship • To exchange information, if a parent was going to their child’s parent evening, they may ask the teacher how their child is doing, the teacher would then exchange information with the parent about how that child is doing • To negotiate and liaise with others, the manager of the nursery would liaise with other professional’s within the setting and also with the parents to discuss the policies and procedures • To express feelings and needs, all children and young people should be given the opportunity to express themselves freely and should know that adults will always acknowledge them and meet their needs • To develop learning, all children and young people need to receive some sort of feedback from practitioners about progress that they have made 1.2 Explain how effective communication affects all aspects of own work Many children and young people will learn to trust and respect you if you communicate in an effective way with them, also if your communication skills are effective you may also develop a better relationship with parents, colleagues and other adults. Make sure that you show interest in that individual, you must try to establish a rapport with work colleagues, parents/carers and the children and young people, you can achieve this by being patient
Open Document