Psy 301 Week 1 Individual Development Plan

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Individual Development Plan Michael Edenburgh University Of Phoenix Emotional Intelligence PSY/301 Patricia Robinson March 19, 2012 Individual Development Plan Good communication skills are essential in my personal and business life. Some of my family members and friends are naturally good communicators. Communication is a skill that I must nurture. With time and effort, my communication skills will improve to a degree that I would be able to communicate effectively with my peers. The steps below will help me improve my communication skills. Thinking before I speak is a step that I have trouble with. To be effective in this step, whenever I am in a business setting, I will have to plan my presentation and learn to address other people clearly and effectively. Sometimes I may not know what to say at times, but at the same time I should have general idea how I want to say it and how to say it. This also applies to conversations when I have in private, I have to take the time be clear about the points that I want to make before I began speaking. When talking to my peers or business associates, I have to honest with my communication at all…show more content…
There are three steps that I can use this competency to communicate effectively with people. The first step is to give that person my full attention. If I am doing something else my attention won’t be there. So I will have to make sure I complete everything that I need to do, so I can focus my attention on the person. The next step is to not speak when that person is speaking. My job is to hear what he or she is saying and listening to what he or she is trying to convey. If I didn’t hear what he or she was saying the first time, they will give me more information so I will repeat to them what I understood it to be. The last step is to sum up what I just heard. This shows that I was listening and I understand what they are

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