Hsc3029 Essay

855 Words4 Pages
HSC3029 1.1 If an individuals communication needs are not met it could affect all parts of their daily life. As a care assistant the ability to communicate well with a individual is the basic requirement of my job. By meeting the individuals communication needs it can help to break barriers and make the individual feel wanted and included. When an individual is upset it can make communication difficult, by being aware of how the individual best communicates it can help me diffuse an upsetting situation as quickly as possible. All individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected when supporting them. Communication is a basic human right, without communication an individual is unable to realise or exercise their rights. 1.2 Ways in which my own role and practice can impact on communication with an individual who has specific communication needs would be to speak directly to the individual and not from across a room. By speaking to the individual face to face, communication can be absorbed better. It is also important that I speak slowly and clearly, using terminology that is at a level the individual can understand. If I raise my voice when speaking it could cause an individual to become upset or agitated. This could result in them losing confidence in my ability to help them with their daily life. It is important to build relationships with each individual which will help me to know how they are feeling and also be able to read their body language. 1.3 Ways in which the environment may help communication are things such as good lighting, background music, relaxed and happy environment. Privacy if needed. Correct temperature, not too hot or too cold. Ways that can hinder include too loud, lots of different background noises, people shouting, workmen doing jobs, too dark so that
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