Promote Team Effectiveness

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BSBWOR402A Promote Team Effectiveness Assessment: Written Test 1. Explain the difference between the team purpose, role, responsibilities, plans and objectives. Team purpose defines the team and describes why it exists. Team roles are the behavioural expectations of the team members i.e. what they are expected to do. Team responsibilities and team member responsibilities are the areas of accountability i.e. what the team and/or its members are in charge of. Plans are the step by step process that needs to be taken on achieve expected outcomes. Objectives are smaller short-term goals and measurements which need to be achieved in order to successfully achieve larger goals. 2. Provide an example of a team purpose, goal and objective. Purpose: To coordinate the Doorknock Appeal in the parish community Goals: Provide a positive volunteer experience Raise funds for the St Vincent de Paul Society To raise the profile of the St Vincent de Paul Society in the community Objectives: Recruit 100 volunteers from the local community to door knock. Have 100 volunteers to door knock the area during second last weekend in August. Provide 100% volunteers with induction training on the day. Thank 100% of volunteers when they return from door knocking and send them thank you letters. 3. Explain the stages of team growth. The stages of team growth are: I. Forming- At this stage the team members come together. There is a level of uncertainty which needs to be worked through by asking questions. The team leader needs to clearly communicate the team’s purpose, support the team and show direction. II. Storming- In this stage differences in team members is very evident and conflict may arise. Conflict must me resolved in a positive manner in order for the team to work cohesively to achieve its goals. III. Norming- In this stage the

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