Oranization Behavior - Personality Starbucks

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Five Factors Model of Personality FFM Five Factors Model is correlated with the level of job satisfaction for employees which reduces the turnover and avoids absences. The FFM describes the basic dimensions of personality as a global level. These dimensions include Extraversion (talkative, energetic, gregarious, and sociable), Agreeableness (cooperative, altruistic, sympathetic, considerate, and sociable), Conscientiousness (well organized, dependable, competent, responsible, likely to get things done), Emotional Stability (calm, self-confident, secure under stress), and Openness to Experience (intellectual, creative, appreciation of knowledge, and imaginative) What personality traits is Starbucks looking for in employees they hire? To can respond on this question we have to find out the required skills, competencies for barista position at Starbucks, and then categorize them according to the importance and which of them can let Starbucks to reject the candidate, see table 1 for more details Table 1 From the above we can conclude that the most important traits are Conscientiousness, and Agreeableness, and then may moderate scores for Emotional Stability and Extraversion are convenient while high score is more preferable. Also we cannot neglect the importance of Openness to Experience especially to allow new employees to get the benefit from 24 induction training, so acceptable (may below average) score in this trait is good enough. The ability to hire employees for Starbucks in Egypt Before deciding whether is difficult or not we have to study carefully the below factors The Target Age Starbucks will target the employees have less than 40 years whom lies in Xers and Nexters generation where the dominant values are work/Life balance, team-oriented, dislike of rules, confident and loyalty. Most of previous values are matched with the

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