Nvq 2 Introduction and Principles for Implementing Duty of Care.

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Question 1:What is meant by the term ‘duty of care’? How does it contribute to the safeguarding and protection of your service users? | | | | | | Duty of care means providing care and support for individuals within the law and also | | | within the policies, procedure and agreed ways of working of my employer. It | | | contributes to the safeguarding and protection of service users as it is my duty of care | | | to raise any concerns I may have about any aspect of my work such as poor working | | | conditions and poor practice by staff, and to safeguard individuals from harm such as | | | abuse. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 204-1.2, 304 – 1.2 | | Question 2:Explain what it means to have ‘duty of care’ in your job role. | | | It means making sure that I provide a good quality and standard of care. It is my duty to | | | take care of vulnerable clients and to make sure that their needs and welfare are being | | | looked after. I also make sure that service users are treated with care and respect, and | | | that they are protected from any harm or abuse that may happen, and that they are | | | given choices. It also my role to make sure that my duty is carried out safely and | | | effectively in line with the organisation’s policies and procedures. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Question 3:Whilst working with your service users, you may be confronted with situations where your duty of care conflicts with an individual’s rights and creates a dilemma for the carer. Answer the following questions on this: | | 1. | Give some examples of these types of conflicts or dilemmas that you have to deal with(describe at least two): | | | | | | When the resident refuses to

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