| Operate office machines | Employees, human resources staff | Copiers and scanners, fax machine, voice mail systems, and personal computers. Microsoft word, Excel, and power point. | To complete every day operations in order and keep department organized | Maintain and update filing, mailing, and PC systems, | Employee, human resources staff | Both manually or using a computer, adding, subtracting, filing | To ensure mail and packages are sent in a timely manner | Review files, records, and other documents to obtain pertinent information requested | Human resources
The chairperson is responsible for making sure that the meeting has been planned, organised efficiently, that company meeting procedures are followed. The chairperson starts the meeting, welcomes new attendees and receive apologies for absences, states the objective of the meeting and each item, ensures that minutes are recorded. The role and responsibilities of the chairperson keeps to the agenda, set out time limits if any, encourages new attendees to speak and voice their opinion, is prepared to mention delicate issues and
1.1 My duties and responsibilities of my own role are; Filing of sensitive and confidential information Manning a busy switchboard Meeting and greeting residents/relatives/professionals on arrival at the home Photocopying/Faxing Purchasing and receiving of stationary supplies Arrange for the repair and maintenance of office equipment. Complaint handling Handling of residents expenditures Processing application forms Contacting Applicants to Arrange Interviews Arrange for the repair and maintenance of office equipment. Any other office duties required by the Care Manager & Administrator Create and Amend documents such Word Processing, Microsoft Excel Basic Invoicing Communicating with Suppliers via emails on a daily basis Banking of Companies monies Payroll on a 4weekly basis. 1.2 The standards that influence the way my role is carried out are the minimum standards for care homes which are regularly inspected by CSSIW the minimum standards have to be adhered to on a daily basis these things can include; • Ensuring that people have appropriate care that meets their needs. • Ensuring that people are being cared for by staffs who are properly qualified and able to do their job.
ANSWER After analysing the duties that the Dewy, Cheatem and Howe Law Firm have outlined for the post of an Office Junior / Administrative Assistant, I have come up with the following transferable skills, which I believe I could take from the outlined responsibilities: A. Ensure that all the office stationery, printer supplies are well stocked. In carrying out this responsibility, I should acquire the ability to: * Count, compile and observe supplies to ensure constant availability. * Take inventory of all the supplies coming in and being used. * Be financially accountable, by keeping financial records.
Recording, Analysing and using HR information Unit 3RAI (HR) Activity 1 Two Reasons Why Organisations Need To Collect HR Data 1) Organisations need to collect Human Resources (HR) data to comply with legislative and regulatory requirements such as equal opportunities monitoring, equal pay audits, recruitment planning, assessing skills balance, minimum wage, working time directive and health and safety. 2) Organisations also keep information records on training and performance for employees, this enables the management team to assess each individual employee for productivity and possibly identify training needs. By doing this the management team can assess the productivity within the business. Two Types of Data Collected and How Each Supports HR Practices 1) Statutory Records – Such as tax, national insurance contributions, sickness and SSP, hours worked, accident book and the right to work in the UK. These types of records ensure that the HR department is compliant to all of the regulatory requirements.
Once this meeting is booked and accepted by all parties, I make my own agenda or write up an agenda provided by my director in preparation for the up and coming meeting, then at the meeting I have the topics that need to be covered. This makes my minute taking much easier also; I take accurate minutes and make sure they are typed up as soon as I am able to. These minutes are the circulated to those who attended and those who were unable to attend, each are asked to read and sign once they are happy with the content. I then file these on our company zdrive which is dated and timed encase we ever need to retrieve them. 1.2 I was recently involved in performance supervision, this had to be dealt with in a tactful way, the supervision was
Basically, it is used to anaylse the business as a whole and per section and to determine performance. It is also a requirement of the ATO. What are the expectations of managers and supervisors in relation to budget or financial plans? To maintain the budget and implement the financial plans into the business. This also includes educating staff about the responsibilities of maintaining costs.
The meeting resulted in a formal decision to create a new position, general manager of operations. The partners proceeded to compose a job description and job announcement for recruiting purposes. Highlights and responsibilities of the job description include: • Supervising day-to-day office personnel and operations (phones, meetings, word processing, mail, billings, payroll, general overhead, and maintenance). • Improving customer relations (more expeditious processing of cases and clients). • Expanding the customer base.
My supervisions are taken on shift, my manager will watch how I work, how I integrate with the team of staff and with the clients in the care home and put forward any ideas on what I could do differently but also explain what I am doing well. It will also involve making sure that I fill in all the necessary paperwork such as care plans and accident forms and follow the appropriate policies. They are not formal and it feels easy during these times to ask for advise and to be supported when learning new things within the care home. The appraisals are more formal, myself and the manager will sit down and discuss everything about the job, anything from day to day tasks to staff grievances. The positive of this is that if there is anything I am unsure of I can speak in confidence and not feel embarrassed that I do not know how to do something in front of the care home clients and/or their families.
Holistic/Direct Observation/Witness Statement Professional Discussion/Oral Questioning Record Training Adviser Name: Sarah conebarLearner Name: Christina CatlowWitness Name and relationship to learner: Setting: Carewatch Date: 7th September 2015 | Unit Outcomes & Evidence | Unit 501 (SHC51)Outcome 1.1: How do you review the range of individuals and groups in your workplace whose communication needs must be addressed?Communication is a big part of my role as deputy manager. I communicate with a lot of different people like customer, carers, field care manager, co-ordinators and other external professionals. This is done in different ways. The different ways are by email, letter, phone calls, in person.It is important to communicate in the best possible way for different situations to get the maximum benefit. I need to know what way is best to ensure that everyone gets the best standard of care.