I am happy to use visual aids and also to communicate by example, therefore if I am discussing an issue with the domestics I will quite happily show them what is required and how to achieve the desired result to ensure there is no misunderstanding. It is also vital that I listen to their suggestions and ideas and act upon them if they are appropriate. 1.2 Explain how to support effective communication within own job role. Within the care setting I and other staff members use many methods to support effective communication. Communication books, handovers between every shift and also through shifts, monthly staff meetings, meetings with healthcare professionals such as
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regard their care. Explain how effective communication affects all aspects of the learners work.
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. It is part of my job role to be able to communicate with a range of groups and individuals. I regularly change the use of my language on a variant of levels dependant on who I am communicating with. I deal daily with young adults who respond effectively to language relevant to them, normally within a relatively informal setting. I am responsible for information sharing across a wide range of professionals and parents, including ICIS, GP’s, community nurses, consultants and so my approach needs to be that of a more professional nature when dealing with them.
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. Carers usually have hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. People who have good communication skills are likely to have strong relationships with children, parents and other adults. Because relationships are influenced by the body language, facial expression and ways in which others listen and talk to you.
* STAFF FEEDBACK (QUESTIONNAIRES) - . I also encourage staff to give feedback on all aspects of the training and support they have received and ask if they feel they would improve their agreed ways of working with more training or guidance while out in the community. This can be done at the end of their one-to one supervision. This also helps me to improve on my ways of working. These ways of working needs to be enforced by management and needs to be continually monitored, with supervisions and staff meetings held regular.
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships and will promote good quality care. In my role it is important that communicate in the correct way to ensure that the needs of the service users are understood and dealt with correctly. On an initial assessment with the service user we discuss their needs and wishes to ensure they receive the right service especially made for them. I will continue to have regular meetings with them to establish their changing needs. My Manager, myself and all the care team have regular meetings to discuss all the service users and if any of their needs have changed and to be sure that everyone knows what is happening, if any changes have been made.
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care.
When appropriate, I will make family members part of the caring team by including them in patient teaching and patient care. 3. My fellow health care professionals also want to provide the best outcome for the patients. I will embrace them to form a team. I will teach and share my skills with my coworkers as well as learn from them.
• Manage a range of services to address the service user’s needs. • Develop personal skills with the service users, families etc. • Develop a skill base for staff to meet the needs of service users. • Recognise and utilise the other professional bodies to assist in the care packages • Make the best use of resources to care for more service users in a co-ordinated and cost effective way. Any contact we have with professional bodies is written in our incoming and outgoing monitor book; care plans are updated on a regular basis and implemented with any other suggestions from social workers, doctors, nurses etc.
People communicate to express needs, share ideas and information, reassure, express feeling, build relationships, socialize, ask questions and share experiences. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of individuals. It is a basic requirement of my job role to communicate with individuals and their families and other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.