Introduction to Communication in Health, Social Care or Children & Young Peoples Settings

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Level 2 Certificate C&YPW Outcome 1 1) How would you support children with English as a second language (EASL) in your setting. I would find out as much as I can about what languages the family uses in the home and when around others they know. For example the parents may speak to each other in their first language but with their child they may speak in English. I would also use resources such as books and flash cards in duel languages. I would also research the child’s culture and find out about body gestures as some culture’s may shake their head from side to side as a meaning to yes as in Britain we would see this as a no. I would also find story books that are recognizable to the child and read these to all the children. 2) Why is it important to communicate appropriately with other members of staff, parents and children? Building a positive relationship with the main parent/carer is imperative to build an effectively working relationship between the childcare provider and family. For example the parent/carer are the child's first and most important persons in the child's life and will know the child better than us in the child care setting. Communicating effectively with the family will build confidence between parent and staff and this will allow for sharing of information to flow more freely. Communicating with the child appropriately will allow the child to feel more comfortable within the setting and not distressed. Communicating with other members of staff is a must it creates an effective team within the setting and will benefit the setting. For example a child may have an intolerance to a food that we serve at snack time my colleagues have informed me of this and shown me the snack communication book which states the children’s allergies. If I was not aware of this and gave it to the

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