Recording, Analysing and using HR information Unit 3RAI (HR) Activity 1 Two Reasons Why Organisations Need To Collect HR Data 1) Organisations need to collect Human Resources (HR) data to comply with legislative and regulatory requirements such as equal opportunities monitoring, equal pay audits, recruitment planning, assessing skills balance, minimum wage, working time directive and health and safety. 2) Organisations also keep information records on training and performance for employees, this enables the management team to assess each individual employee for productivity and possibly identify training needs. By doing this the management team can assess the productivity within the business. Two Types of Data Collected and How Each Supports HR Practices 1) Statutory Records – Such as tax, national insurance contributions, sickness and SSP, hours worked, accident book and the right to work in the UK. These types of records ensure that the HR department is compliant to all of the regulatory requirements.
Aetna hires a dedicated innovation officer to drive new ideas in each of its major department (e.g., care management, product development, pharmacy). Integrating these change agents into operational teams (as opposed to putting them in a separate innovation center) helps Aetna better identify opportunities for incremental improvements to the customer experience as well as more radical new approaches. “Aetna starts projects by first understanding customer needs. Aetna focuses its innovation efforts on eliminating perceived gaps in its existing customer experience” (Aetna, 2012). That’s why it starts each innovation effort by developing a clear understanding of what a customer wants whether that customer is a consumer, a benefits manager, or a clinician.
Running head: Network and computer systems administrator Network and computer systems administrator Abstract This paper details the career of a network and computer systems administrator. The details include what is needed to become a network and computer systems administrator, what is required of you, wages, and benefits. Network and computer systems administrator Network and computer systems administrator is an exciting field that is on the rise. Networking and computer systems administrating is a person employed to Recommend, install, configure, maintain, and upgrade all computer and networking software and hardware for use in an office, department, or small company. Install, configure, maintain, upgrade, and troubleshoot file, email, and authentication servers, as well as Internet access and other networked services.
Organizational Communication Concepts and Skills Larry James COM425 Instructor: William Harshman Jr. December 2, 2013 Abstract Communication is the method of trading information and ideas. There are various modes of communication. To be a successful and beneficial member of your workplace it is essential that you become skilled in all of the various ways of communication that are appropriate. Introduction The reason of communication is to get your message across to others clearly and with certainty. Doing this includes effort from both the one sending the message and the one receiving it.
A Leadership Plan for the Merger/Acquisition The success or failure of a merger or acquisition depends on the skill and integrity of the organizations’ leaders. The leaders of both organizations must be skilled in communication. Effective communication is the most important element in organizational behavior and is the key ingredient of successfully integrating two corporate cultures. Effective communication in this situation is merely a method of delivering ideas specific to organizational restructuring. Management must be cognizant of the need for continuous open and timely communication within the new organization.
This paper will provide detailed information regarding the customer service manager position, the job analysis of the position, methods of recruiting and selection methods for seeking the best candidates. Description of the Position The Customer Service Manager (CSM) is involved in various aspects of business at GE. Knowledge of the company as well as the part in which the individual hired will play in his or her role will be essential to the success of the individual hired. The customer service manager will oversee customer service throughout the GE branch hired for. This includes ensuring customer service practices are well established and followed by customer service employees as well as ensuring excellence in customer service (General Electric, 2012).
This latest work by Annette’s team is proof that office lean works. Furthermore, Esterline should utilize the employees responsible for this success by having them train others throughout the company on the tools they used and showcase the results they gained. The second hurdle that the management team is struggling with is the question of whether or not the plants need an MRP package for operating the facility. We believe that Esterline should move forward with a flexible MRP package:
These responsibilities requires a manager to gather information from physicians and other staff members. With all the information coded and on file, a manager will be able send out accurate billing statements to insurance companies and patients. In order to be successful in the accuracy of medical records, coding and billing, and insurance processing, students who are seeking an Associates of Applied Science in Medical Office Management must acquire detail oriented skills. Mastering this skill will not only further ones career, but help simplify their responsibilities and keep them organized. According to Kaplan University (n.d.), medical office managers must be competent in medical records management, billing and coding, and insurance processing.
Another advantage is that the data is more likely to be valid than for example a questionnaire, as it allows the participant to respond however they want. For these reasons interpretivists generally favour interviews as they are more suited to find meanings, values, attitudes and beliefs. Interviews also allow flexibility so if the interviewer feels it is appropriate, the questions can go slightly off-track although this would only occur in an informal interview. Interviews also allow the researcher to be more sensitive towards the respondent, particularly if it is a sensitive topic area. They can do this by building trust, taking more time over the interview and giving them extra support during and after the interview process.
I know how to recognize fallacies and can judge the validity and credibility of the source. The activities also help me realize my strengths and weaknesses when it comes to communicating. Communication is the key to any successful business. I now know how vital it is to have a clear understanding when communicating. When sending messages, I have to make sure it is able be decoded and seek feedback to ensure we are on the same level.