Identify Different Reasons Why People Communicate

767 Words4 Pages
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree. Observing body language helps the speaker if the other person understands/agrees. Observation helps understand the effectiveness of communication. Body language is instinctive and more reliable than verbal communication in many cases. 2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Some people have communication difficulties, people with Autism, dementia or people who are physically unable to speak. In order to support individuals with communication difficulties their needs, need to be understood of the difficulties they face. It is really important to recognize that people are individuals. The way you communicate with mrs a will be different from the way you communicate with Mrs B. Similarly each of the will communicate with you in different ways. You need to know what is important for each of them including very basic things such as what they want to be called. 2.2 Describe a range of communication methods Verbal – Being able to see the person you are communicating with face to face can
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