Rebecca Lycett. Assignment 201. Principles of communication in adult social care setting. Task A. A1. Describe four different methods of communication.
Assignment 201 Principles of Communication in adult social care settings Tasks A. Short answer questions B. Poster Task A - Short Answer Questions Ai Describe four different types of communication. 4 marks 1. Verbal - Comprising of sounds, words, language and speaking. 2.
This will show on their body language, face and gestures. If you feel like the individual does not understand you, simply try another way of explaining or communicating. Also, to see if there are any changes such as anxiousness, anger, frustration etc which could suggest safeguarding (abuse) issues. From this you can then console the individual and help resolve the problem they are facing. Aiv Explain why it is important to find out about an individual’s:
To pass on information 4. To instruct 5. To ask questions Aiv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. 1. To ensure that they have understood what you are
Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. When communicating with an individual, it is essential to monitor their reactions to ensure you are doing right by them. Facial expressions are key and will let you know instantly whether the task you are carrying out is meeting their specific needs, particularly if verbal communication is not possible or difficult to interpret. Body language, like facial expressions, it will demonstrate their instant reaction to the situation. For example, if you are applying cream and the resident flinches, you know that that part of the body is sore and know to be a lot more careful and gentle or they may have an ache/pain that they can’t disclose but when contact is made, their reaction tells you.
*To give/receive information *To share ideas *To socialize *To give instructionas *To share experiences Aiv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. *sometimes expression it's telling the real feeling of a person *Some people can”t communicate properly and by seeing ther reaction we can understand what are they trying to say Av Explain why it is important to find out about an individual’s: a) communication and language *Because it can be a language barrier that affects the communication . Can be because of the different language or problemes with hearing etc. b) wishes and preferences *Every service user has a care plan if they can”t express their fellings u can have a look in care plan talk with family, old staff to meet their wishes because everybody is different even if they can”t talk or move they have preferences and it is in our duty to make it happened. Avi Explain how good communication can have a positive effect on the way a social care worker interacts with: a) colleagues *Understand the job role ,meet rezidents needs b) individuals using the service and carers *Understand each other , c) other professionals *share experience , explain the job role , Avii Identify three examples of barriers to communication, and describe ways each barrier could be reduced.
- To see if the service user was happy about what was said by seeing the service user’s reaction i.e. anger frustration as this may suggest safeguarding issues (abuse). AivExplain why it is important to find out about an individual’s; A) Communication and language needs; - To make sure you can meet the individual’s needs and provide the correct equipment or aid. Such as pen and paper, hearing aids or just communicating through signs. B) Wishes and preferences; - To make sure the individual is happy with the service being provided and can feel comfortable with the member of staff and be able to talk to them about any problems or issues they may have.
Explain the importance of meeting an individual’s communication needs 2. Explain how own role and practice can impact on communication with an individual who has specific communication needs 3. Analyse features of the environment that may help or hinder communication 4. Analyse reasons why an individual may use a form of communication that is not based on a formal language system 5. Identify a range of communication methods and aids to support individuals to communicate 6.
In health and social care you will not work on your own; there will always be someone that you are interacting with. This can be the clients, colleagues, managers and other professional workers in some form. The communication needs to be effective for a number of reasons. It will minimise someone misunderstanding you which could lead to tasks being carried out incorrectly. It can show that you have understood what the person has said to you to meet their needs.
This reduces the possibility of mistakes being made and ensuring an appropriate care service. It’s also important to work as a team with your colleagues, so that you all work to achieve the same outcome. 1.3- Explain why it is important to observe an individual’s reactions when communicating with them Communication is a two way process, it’s about sending a message and knowing if the receiver has understood and processed the message properly. In order to be effective with providing care and support you need to learn to be a good communicator, people communicate through; speaking, body language, facial expressions, dress, position and gestures. You need to be able to recognise what is being used to communicate and be able to communicate back without always having to use words.