Again, as I stated before, main goal is to improve customer service. The best way to do it is to have the best employees. Active or Passive Diversity This is a little difficult question for me. Our world right now has a diversity of expertise, values, and languages. It might be better to use passive diversity for Tanglewood, because they want their employees to share close relationship between each other.
Chapter 13 - “Analyzing Managerial Decisions: Bagby Copy Company MBA 540 Michelle Wilson August 9, 2015 There are many advantages and disadvantages to specific vs. broad task assignment. Assigning specific tasks to workers allows the company to hire specifically based on the ability of the worker to do a very specific job. In this way efficiency can be increased as a worker should be performing the job that he is comparatively best suited to perform and nothing else. Competition amongst workers can also be increased as there is a specific metric to judge by. The cost of training a worker is also reduced as the worker does not have to be trained in every aspect of the company only what he is going to be doing.
Ensuring that their compensation is competitive with the market and valuing the employee’s opinions are just two ways to accomplish this. However it is done, a happy workforce is a productive workforce. Reference Robbins, S. P., & Judge, T. A. (2011). Organizational behavior (14th ed.).
It is important that companies find innovative ways to keep relations high between upper management and the employees themselves. Having good relations trickles down to improved services, improved production, and a happier work force. The best way that a manager / supervisor can do this is to be fair, be firm, and be a part of the team. Employees who have managers / supervisor who have been promoted from within a company and understands the job gives a morale boost when employees see that there are opportunities for them to "increase their status" Employees who have managers / supervisors who are hired " off the streets" sometimes feel resentments, due to the fact that they may feel as if the person is inexperienced. An employee's perception is everything, even if it may be incorrect.
However, having someone that fits the organization’s culture and missions is also important for Tanglewood. Specific or General KSAOs: I think that Tanglewood should focus on the specific KSAOs because any organization would want to hire someone that can fit the job competencies with a vast knowledge of the job and the skills to perform effectively. Exceptional or Acceptable Workforce Quality: Tanglewood doesn’t really target temporary employees so exceptional workforce quality would work better for them. This would give them the opportunity to invest in their associates and make sure that they grow within the organization. Active or Passive Diversity: I would say that Tanglewood should look into active diversity because it meets the diverse needs of the customers.
The most difficult part of evaluating employee performance is creating a fair, unbiased appraisal. This is why it is easy to use the evaluation appraisal form to keep evaluations as fair as possible. The needs for this appraisal system are self-explanatory, not only will company expectations be reached, but employee’s motivation to reach these goal will be higher as
With the use of proper tools and approaches, creating greater accountability is a powerful tool that affects work behavior. Unlike the use of incentives and or punitive actions to encourage good performance, accountability aims for a long term impact on work productivity. It deals with the important issues such as boosting morale and self esteem, improving communication not just between the management and the employees but also among the employees themselves. Employee accountability is aimed towards improving the workplace without having to resort to unnecessary material compensation and/or sanctions. This will keep the organizations behavior in terms with keeping the clients safe and the employees accountable of for all means .
Arthur may not be the best at managing others, which could make presentations or working on teams difficult. Arthur would not be the best choice to manage other workers, but he is an asset to the company because he has a positive attitude and likes his job. Arthur is a valued employee, and this positive state of mind could be good for morale. “Breaking down organizational goals into smaller more detailed task geared specifically toward the strength of an employee is an example of Management by Objection or the goal setting theory” (Pearson Education, Inc, 2011). As manager, I have decided that Arthur will serve the company well working in a position that does not require him to be in charge of any projects.
I know the degree per say is not a “magic formula”, but it does help when going for work to show the employer that you are a little more serious about the position and that you have that advantage over entry level . You can be more confident going in for that position and having the knowledge to understand what you are doing. I believe that I possess qualities that are unique to me such
A positive influence plan includes compensation for positive emotions and performance, quality and timely performance evaluations, and timely employee surveys. All of these tools for increasing employee motivation, satisfaction, and performance will not result in immediate change but will allow a manager to identify and assess current and future issues within a team. Increasing an employee’s motivation, satisfaction, and performance is the most difficult aspect of being a manager. By developing a positive and effective influence plan, a manager can be successful in changing all three aspects for the