Communicating with different people in the setting is also a great importance to when in a health or social care setting because you need to work as a team as well as speaking to the patients to make them feel comfortable and welcoming. This will also show that the patients can rely on you and discuss any problems that they may have or face. When communicating with a wide range of people you get an idea on how different people are you will also know how to deal with that certain person. Effective teamwork shows that you can work in a environment with a whole range of different people and communicate with them in order to give the best care and treatment to those who need it.When having a conversation with a service user it is important that while or after they are speaking you make sure to reassure what the other person has said, to do this is you should use hand gestures, when your thinking or struggling to communicate you
Professionals give their undivided attention to their patients and build a strong bond. Social workers use their listening skills to empathize. Empathizing is effective in understanding the concerns of the patient and building solutions to their issues. The professionals make sure the way they listen is not interpreted by the client as disinterest. There are many ways to indicate a genuine concern for your client by techniques like: “nod of the head, correct body language and interruption at relevant times to ask questions” (Woods, 2011).
Unit 4222-201 Introduction to communication in health, social care or children's and young people's settings Outcome 1 1.1 People need to communicate for different reasons. This is essential within a healthcare setting, however professionals must be able to recognise that is can be difficult. We communicate information in many different ways, this is frequently done through speaking, however non verbal communication can also play a significant role in how we communicate with our patients. As a professional we need to communicate well with patients, their families, carers and share knowledge and information with our own colleagues and professionals. Patients must be able to communicate their fears and feelings in any environment especially in a hospital setting, where they can feel exceptionally vulnerable and exposed.
Doctors – If we take a client to the doctors it is essential that we are able to inform the doctor of any relevant information required otherwise this may result in a misdiagnosis. Some clients are unable to communicate very well so we must first understand their problem so that we can convey this on their behalf. 1.2 Explain how communication affects all relationships in an adult social care setting. Communication can lead to good or poor service within a care setting. Good communication with clients encourages participation in activities therefore promoting equality within the care setting.
Introduction to communication in health and social care or children's and young people. Outcome 1 (1-3) It is important to communicate in social care for different reasons. You communicate to portray your feelings, moods, emotions, opinions on a one to one basis with clients, making eye contact to ensure that the communication between you both will not be disrupted by each other not paying attention. But it is also important that information is recorded properly between staff and management to ensure that other employers are aware of the current needs of the client. You can communicate in many different ways; using communication books, handover with other staff, meetings etc.
It’s also important to communicate accurately to other Carers, management and sometimes the service users family members as information and messages can need to be passed on 1.3 .Observing an individual’s reaction when communicating with them is essential. People’s body language, facial expressions, gestures and their position as well as speaking is key to understanding what is being communicated to you and to watch the effects so that any issues can be recognised and dealt with accordingly. 1 2.4 Finding out an individual’s communication and language needs, wishes and preferences can be done many different ways. You can ask the service user or their family. The care plan or medical records may also say.
Unit 1 Promote communication in health, social care or children’s and young people’s settings. 1.1 There is lots of different reasons to why people communicate such as expressing their feelings, sharing information, to give and receive instructions, people also communicate in order to begin relationships with others. Communication is a basic requirement for a care workers role as they have to communicate with various individuals on a daily basis; it’s an essential tool as it helps them meet the individual’s needs and requirements. Communication between care workers and other care professionals is very important as it ensures effective team working and progression of care, also ensures any problems or important information can be passed between staff. Within the care settings the carers are to attend handover which is at the start and end of every shift this is to make sure all staff are informed and up to date on all current situations within the work place.
BTEC Certificate in Preparing to Work in Adult Social Care L3 (QCF) (Edexcel) 501_1813_4 Learning outcome 1 Understand why effective communication is important in adult social care settings 1.1 Identify the different reasons why people communicate 1.2 Explain how communication affects relationships in an adult social care setting In a residential care setting communication is critical to help build relationships between carers and residents. Just by talking to the resident this will help build their care plan. You can find out their likes and dislikes as well as all their care needs including any physical and medical needs. Good communication between the carer and resident builds a bond of trust and helps identify you as someone there for them if needed. When bringing in outside help for example a Doctor or social services excellent communication is needed to make sure the best interest for the resident is in place.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communicating with someone who is non verbal or deaf can be very difficult as they cannot tell your there needs, getting used to the person is important so you gets used to different things they do to communicate with you. 1.2 Explain how effective communication affects all aspects of own work Effective communication is to understand service user and assist them in according to that. Nothing can be done properly without a complete communication. As a care worker, if I could not be able to communicate with my service user because of communication barrier then the service would be unsuccessful.
As a health care professional whether you work in dietary services, environmental services, or as a nurse’s assistant, you need to have effective communication skills. These skills are used to interact with residents, co-workers , patients and management. Communication skills such as listening, hearing ,understanding the message, talking (verbal communication), body language (nonverbal communication), writing and showing professional courtesy with a professional attitude at all times. The way you say something sometimes has more of an impact than what you actually said.way you say something sometimes has more of an impact than what you actually said which means Working with someone with a disability may challenge your idea of what