When you support someone, you will get to know and talk to them, and a relationship will grow. Professional relationships are built on respect, trust and good communication. Professional requirements and the Code of Practice relevent to the country you work in bind you to deliver a certain standard of service and behaviour. The Code of Practice covers issues such as treating people with respect, behaving honestly and being trustworthy, maintaining confidentiality and working in the best interests of the prople you support. 1.2 Explain how communication affects relationships in adult social care settings.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
Effective Communication and Interpersonal Interaction in Health and Social. Introduction This handbook will explain to you the effective way to communicate in this residential home and give you guidance on how to communicate with residents who have learning difficulties and other communication difficulties. it will also tell you about different forms of communication, Needs and preferences also it will give you advice on teamwork and supporting individuals What Is Effective Communication In Health and Social Care ? What Is The Argyle Communication Cycle ? effective communication in health and social care basically means to communicate successfully and getting your message across to other people and making sure they understand.
Effective communication skills are crucial in jobs in the adult social care sector. As care professionals it is our responsibility to make sure that our communication skills meet the needs of the individuals whom we work with. We communicate with a variety of people whilst at work and it is essential we build the best communication relationships we can. Tenants. Having a good communication relationship with my tenants is a vital part of relationship building, good relationships with our tenants enables us to care for them in the best way as we gain their trust, a greater understanding of them and their needs.
Project 1 There are many confidentiality, privacy and security issues that relate to working as a medical receptionist in a medical practice. It is very important to have a senior person to oversee all administrative functions. A senior person will outline the tasks your job entails and will teach you the practice’s policies and procedures. They will teach you how to access patient records and how to know what information is relevant to your work. A senior person will also check your work and will be there for guidance if any conflict of interest occurs.
Unit 1 – SHC 31 (1.2 + 1.2) People communicate for different reasons, to communicate between service users, other staff members/colleagues, managers etc. This can build trust and develop professional relationships which can all benefit service users, and carers alike. We need to communicate to be able to report changes in a patient’s behaviour/their condition, when a patient has been admitted, communicating about the environment and ward routines. These are communicated through different means, depending on the individual’s needs i.e. spoken word, written word, through a translator if English is not their first language.
Effective communication is an essential part of heath care profession, where we have to build and maintain relationship with patients and colleagues. In health care profession, communication could include the written notes of a health care practitioner; the telephonic calls made by a nurse to a doctor or patient, or the documentation of the examination findings of a patient by a physician etc. Health and social care professionals need good communication skills to develop positive relationships and share information with patients. In health care profession we come across with different situations where good communication skills are very important, for example: explaining diagnosis, investigation, treatment, breaking bad news and communicating with relatives or dealing with difficult patients. If we have good communication skill we can easily handle such kinds of difficult situation.
All nurses have a scope of practice they must follow but depending on the patient will tell them what procedures to perform. Some roles that RNs are responsible for are developing nursing plans, instructing patients or their family members how to properly take care of the ill, providing direct patient care, and also teaching in nursing programs. The direct patient care is when they examine the patient and record signs, symptoms, temperature, height, weight, and any other problems. (Daily Activities). Most nurses usually work in healthcare facilities unless they are home health care providers such as school nurses or for the elderly.
However, when speaking to a client, using jargon and medical terms can be considered as inappropriate and confusing for the people involved. When Patients come into a hospital, they are concerned with their health and they would want to know as much information as a nurse can give them. By using the correct language, and knowing how much information to divulge, a nurse can positively contribute to the care of their client. (Wright, Lorraine M.; Leahey, Maureen. 2009).
Being able to know your audience and adjust your approach to fit individual needs of patients creates an open door communication policy for those of cultural differences, gender, sex, and disabilities. Functional communication is also important when verbally and non-verbally communicating. You communicate to fulfill practical needs such as securing a job, renting an apartment, and maintaining health and safety. You also communicate to satisfy social needs (Cheesebro& O'Connor, 2010). The key principles of effective communication are to participate actively,