Health and Scial Care Levl 3

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BTEC Certificate in Preparing to Work in Adult Social Care L3 (QCF) (Edexcel) 501_1813_4 Learning outcome 1 Understand why effective communication is important in adult social care settings 1.1 Identify the different reasons why people communicate 1.2 Explain how communication affects relationships in an adult social care setting In a residential care setting communication is critical to help build relationships between carers and residents. Just by talking to the resident this will help build their care plan. You can find out their likes and dislikes as well as all their care needs including any physical and medical needs. Good communication between the carer and resident builds a bond of trust and helps identify you as someone there for them if needed. When bringing in outside help for example a Doctor or social services excellent communication is needed to make sure the best interest for the resident is in place. If the resident is able to communicate they may need to be reassured and have help to explain to them what is going on so they will be able to talk to who is with them openly. Outside services may need to ask the resident questions to help them decide what sort of help they need that can include medication to a new hospital air mattress bed from an ordinary one. This would help any bed sores from using a normal bed. Communication between carers is extremely important epically when handing over from shifts. If anything happens in the care home regarding the residents all carers need to know as this could affect the care that is given to them. This can include any new medication that has been proscribed to the residents or even the personal care, if the resident needs to use a slide sheet of is now on a turning charted every couple of hours. If carers leave notes from one shift to another for a member of staff they need to make sure

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