Shc21 Introduction to Communication in Health and Social Care or Children's and Young People. Essay

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Introduction to communication in health and social care or children's and young people. Outcome 1 (1-3) It is important to communicate in social care for different reasons. You communicate to portray your feelings, moods, emotions, opinions on a one to one basis with clients, making eye contact to ensure that the communication between you both will not be disrupted by each other not paying attention. But it is also important that information is recorded properly between staff and management to ensure that other employers are aware of the current needs of the client. You can communicate in many different ways; using communication books, handover with other staff, meetings etc. You can also communicate with clients in many different ways by using mood boards, picture cards, touch, hand movements or even yes and no answered questions. It is important to observe peoples reactions when communicating because you can get a better understanding on how people are really feeling through body language/expressions. Outcome 2 (1-3) You can find out an individuals communication methods by either asking the client themselves, asking a relative of the client, as colleagues, read their care plan or reading medical history. If you are having problems communicating to the client you can either ask your management for advise, or you can ask other members of staff. The clients family might be able to help you communicate. Outcome 3 (1-4) There are many barriers that can affect your communication with a client; They can have a sensory deprivation which include being hard of hearing or blindness. This barrier can be overcome by using hand gestures for people hard of hearing, and touch/descriptive words for people who are blind. They can also have a language barriers. This can be overcome by hand gestures, or even having a translator. Another barrier may be due to

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