CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries, professional codes of conduct, employer policies and procedures, you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal information and should not have an emotional attachment and is primarily based around your job role. A personal relationship has an emotional attachment due to having family and personal friends and is not work related. 1.2 Describe different working relationships in Health and Social Care Settings The different working relationships in health and social care setting come in 3 ways e.g. policy making, administration, and the hands on staff (care assistants) The working relationship in health and social care starts with the policy making , the Team need to know everything from the law to the public sector they will then pass on the details to the administration team who will then compile the correct forms for completion by the hands on staff giving them information on the customer and ways of feeding back correct information for reporting back. There is then the hands on staff who will implement all these procedures in their daily jobs.
1.2 Describe different working relationships in health and social care settings. There are many different working relationships in a health and social care setting, each relationship has a different dynamic. Team Leader My working relationship with my Team Leader would tend to be more formal than my relationship with other colleagues, and I must have respect
1.2 In the health and social care setting there are many different working relationships. Relationships such as social services, fellow colleagues, managers, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that
Unit 8 the role of the health and Social Care Worker 1.1 Explain how a working relationship is different from a personal relationship. The difference between a working relationship and personal relationship is that a working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions and feelings to yourself. Mutual respect and understanding is a key factor in developing a good working relationship.
For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that you maintain a professional manner. | | | [PWCS 25.2] Understand the importance of working in ways that are agreed with the employer. Performance Criteria | 2.1 | | Describe why it is important to adhere to the agreed scope of the job role.It is important to adhere to the scope of your job role as this sets out boundaries in your job role, enables you to know your role and responsibilities, knowing your own level of competence and skills, to know your job role. | | 2.2 | | Outline what is meant by agreed ways of working.Agreed ways of working is working within the rules set out by your employer.
Ref: 26 Title: Understand the role of the social care worker 1. Understand working relationships in social care setting 1.1 Explain how a working relationships is different from a personal relationship There are many reason that to show how working relationships is different from a personal relationship A working relationship is a relationship between people who I worked with or have to contact with when I am working such as my colleague, nurse, manager, residents, GP and doctor etc. who I have to have a professional approach, knowing our boundaries for example you must not except gift or payment from your resident, no emotional, no argue, sharing personal information and socially are limited and working relationship based on policies and procedures. A Personal relationship can be family relationship and friendship who I can share my life information, allow to give or except gift from friend and family, share emotional and argue, no limited for socially, no need to have professional approach and personal relationship and don’t need policies and procedures to follow. 1.2 Describe different working relationships in social care setting There are many different working relationships in social care • Colleagues • Supervisor • Nurse • Manager • Doctor • Residents and their family • Etc.
Unit 206 Understand the role of the social worker. Understand working relationships in social care settings. 1.1 Explain how a working relationship is different from a personal relationship. A working relationship is different from a personal relationship in a few ways, such as boundaries, you could ask someone in your personal life any number of questions, but a working relationship must be held as a professional one and thus boundaries must be put up, like not showing romantic interests or feelings around the home for example, which is considered unprofessional. You don’t share personal information as you would with friends; you have to meet the policies and procedures of the place of work, such as calling family members by their name instead of mum or dad, having no emotional attachment visible, and treat everyone with equality, regardless of your opinion.
For example information should not be given out to anyone who isn’t involved. Staff must get the consent of anyone’s information they need to share. Staff needs to make sure that the correct information is accessible for those who need to know, it is important. Legal requirements and codes of practice are also beneficial as they help keep a balanced relationship between the workers and service users. They also may obstruct the amount of support given to a specific client and this could be due to health and safety or not meeting the legal
Maxine Nethercott 1. Unit 6 Understand the role of the Social Care Worker The differences between working and personal relationships in the care settings. Is that in a working relationship that is a place where you work, you are part of a team, you get paided for what you do, you have to follow Policys and Producers and follow the legistration , you have boundries to follow e.g. not giving out your personal information about yourself your home address or phone number. You need to respect them and understand their needs, you also need to build up a good working relationship so they can trust you .You are responsible for looking after them , you must like the person you work with .
Honest at all times. Once you build up a friendly relationship you may be less formal when speaking, butAlways respectful. Be able to work in ways that are agreed with the employer (2.1) 3. Describe why it is important to adhere to the agreed scope of the job roleTo ensure health and safety regulations are followed and the welfare of the service user is paramount But always making sure that our (care workers) health and safety is considered too. Rules of employment are set for valid reasons and must be followed in respect of your job role and employer, also The law and