CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.
There will be no set of rules or procedures to follow and you won’t get paid. You can voice your personal opinions, thoughts and feelings. A personal relationship is formed because you like a person and you choose to have that relationship with them. 2. Describe different working relationships in health and social care settings.
CU2546 The Role of the Health and Social Care Worker 1.1 Explain how a working relationship is different from a personal relationship A working relationship is different than a personal relationship due to it being a lot more formal. When you are in a working environment you have to have a level of professionalism with colleagues, service users or health professionals. With a working relationship; there are clear boundaries that have been set by the organisation that you must obey. For example, you must not accept presents or a monetary reward off service users or their families and you must not begin any intimate relations with service users, i.e. develop feelings; either sexual or emotional.
Such as, if a child needs additional support from other professionals, you would help this child by contacting the certain professionals, if you suspect a child to be in a situation that risks their safety, an adult has disclosed information that may raise concerns over their ability to carry out daily duties in the setting. 4. Always seek advice from the manager. This is very important because if someone has asked you to keep something confidential in the workplace and you are worried about the information you have been given, you should always do this in an area where nobody can overhear what you are saying. It’s better to seek advice verbally rather than using communication such as email, which other people could access.
You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work.
A client’s information, and conversation that occur during a session must never be repeated to anyone. The client and therapist boundaries are often difficult to determine. What may be good for one may not be good for another. It is important to explore boundaries and readjust limits to accommodate each individual. When boundaries are crossed, respect may be lost.
2.1 Dilemmas that may arise: • Equipment - Clients may refuse to use hoists and stand aids as they have had bad experience in the past with using them which could affect clients hygiene, physical needs and means that staff can’t do their job to a high standard we would take note of what the clients have said and ring the manager to come up with another solution. All equipment must be in date and checked regularly before use. • Training - Training must be up to date and if it isn’t you should not but yourself or clients at risk of danger. All cares should not attempt to do things outside of training or job
Working relationships are governed by policies and procedures structured by the employer. Professional codes of conduct need to be adhered to and although friendly, you wouldn't share personal information as you would with family and friends. There is no emotional attachements in working relationships and an approach of responsibilty and equality should be in place. Describe different working relationships in health and social care settings. Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends.
Unit Title: The role of the health and social care worker |URN: J/601/8576 | | |Credit Value: 2 | | |Level: 2 | | |Learner name: Vilma Dociene | | | |Assessment Method | |1. Understand working relationships in health and | | |social care | | |1.1 Explain how a working relationship is |1.1 The difference between a working relationship and personal relationship is that a | |different from a personal relationship |working relationship is different because of boundaries, professional codes of | | |conduct, employer policies and procedures. in your working relationship you would be | | |friendly have a different approach treat with equality you would know your role and | | |responsibility you would not share personal information as you would with friends. Also | | |a working relationship as no emotional attachment and is primary based around your job, | |1.2 Describe different working relationships in |where as personal relationship as an emotional attachment due having family and personal | |health and social care settings |friends and is
Unit 6. Activity 1 (3.1) a) Working relationships can be with employees or colleagues; some work relationships may cross the boundaries into friendship, but more than likely will stay purely work related and react in a different way than they would with friends. Fort example it is possible to spend every day with work colleagues even more then time with friends but share very little information about their lives etc. b) A personal relationship is what you have with friends a family member, someone within the group you socialise with, a romantic relationship, or social commitment. c) A working relationship and a personal relationship are very different, a working relationship must always remain professional, especially in front of residents families and the residents themselves, colleagues should conduct themselves in a way which is deemed appropriate for the setting they work in.