Everything you do must be in their best interest and protect them from harm in every sense including but by no means restricted to, physical, emotional, financial and medical. I must report any risks I come across to a manager or supervisor; this can include poor working practices by other members of staff, equipment, other individuals, the working environment and even family members. Failure to report these would be seen as negligence on my part and could even result in prosecution. 2.1 Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s right. A potential dilemma could be the client not wanting to visit the hospital when the client has been medically advised that it is essential for them to do so, refusal of medication or any time the service user exercises their rights, to choose or refuse, that could potentially cause harm to themselves or others.
Healthcare settings need to develop a clear written workplace policy stating that harassment and discrimination are not tolerated and establish a process for hearing complaints while maintaining confidentially by appointing an appropriate ‘Contact Officer’ to deal with complaints. If we are going to work harmoniously with people from diverse backgrounds, we need to be tolerant and respectful about values, beliefs and religious practices, which may be very different from our own. The more we learn about other cultures, the more we can put ourselves in other people’s shoes and respect their position. When you and a co-worker do not agree, try looking at things from their perspective. (DOE&T
Unit 4222-206 The role of the social care worker Outcome 1 Unerstand working relationships in health and social care 1. The way in which a working relationship is different would be because of the boundaries, professional codes of conduct, employer policies and procedures. In your working relationships you would be friendly and have a different approach. The way that we relate to those we support should be guided by clear boundaries. You would not share information about your personal life as you would with your friends.
HIPAA does not require a practice to purchase a computer-based system as it applies only to electronic medical transactions. HIPAA requires that all patients be able access their own medical records, correct errors or omissions, and be informed how personal information is shared used. Other provisions involve notification of privacy procedures to the patient. HIPAA provisions that have led in many cases to extensive overhauling with regard to medical records and billing systems” (April 2013). The HIPPA law was passed in 1996 to protect the privacy of the client.
Some will be more formal than others. You would not address a visiting doctor in the same manner as you would a service user. You would not address your manager in the same way you would a colleague although you would maintain a professional manner with them all. Outcome 2 1. Explain why it is important to adhere to the agreed scope of your job role.
It is the responsibility of the healthcare worker to handle information appropriately; this applies to all information whether it is an opinion given verbally, social information, or financial or medical records. If this agreement would be broken then trust would be lost between service user and carer; additionally, it is likely to cause disciplinary action. 3) The refusal to accept any gifts or money from service users, their families or other carers, would be an agreed way of working. This would be to protect both employer and employee from any legal allegations concerning the gifts in the future; also, this protects the professionalism of both employer and employee and protects these boundaries. This would be an agreed way of working with both employer and service users.
Duty of Care is the legal duty to take reasonable care so that others aren’t harmed and involves identifying risks and taking reasonable care in your response to these risks. Organisations should always ensure that they consult legal and legislative requirements when developing and maintaining their duty of care frameworks and consider working alone guidelines. 1.2 Diemmas that may arise Equipment- Clients may refuse to use hoists and stand aids as they have had bad experience in the past with using them which could affect clients hygiene, physical needs and means that staff can’t do their job to a high standard we would take note of what the clients have said and ring the manager to come up with another solution. All equipment must be in date and checked regularly before use. Training- training must be up to date and if it isn’t you should not but yourself or clients at risk of danger.
2007). These principles work in collaboration with each other for the patient, which endeavours to do the best in order to protect the patient from any harm (Dimond, 2008). However, Pozar (2006), Griffiths and Tenghah (2008) argue these two principles should outweigh respect for autonomy in life threatening situations, except when a competent patient is able to comprehend the life-threatening risk without the influence of others, then legally and morally professionals must respect the patient’s right to autonomy. Yet with regards to justice there is an obligation to treat people fairly and not to judge or discriminate against them in anyway (Dimond 2008). Whereas by definition, paternalism restricts a person’s right to autonomy, and takes another person’s autonomous right away and makes decision on their behalf, even if it is contrary to the wishes of the patient (Beauchamp and Childress 2001).
Non-verbal communication can help but be careful when using hand gestures as they may be the same in a lot of cultures but may be very offensive in another always research. Distressing situations are a part of life we can not always avoid them such as the death of a family member or friend, but we can try and help the person through the distressing time by showing that you are there if required if they would like to talk or that you are able to get somebody else to talk to like another colleague, friend or relative, but without putting pressure on the person as this could cause more distress or agitation. Be aware of your own body language in these circumstances and approach them in a calm, open and non threatening manor make eye contact and show you are willing to
The place you choose should be convenient for the witness but should not be held in a place that has a lot of distraction or people. The witness should feel secure in what he/she is telling you. This means a place where no one can easily over hear what is being said and has little distraction. The more distractions there are the more interruptions there are, and this may cause the witness to lose train of thought or forget to tell